Two studies and one doing, deeds of advanced typical figures

Yi xx, male, born on November 19, 1981, Han nationality, member of the Communist Party of China, bachelor's degree. Currently, he is the deputy director of the Shenyang Management Office and the party branch secretary of the Shenyang Management Office of Liaoning Huyue Express Passenger Transport Co., Ltd. (hereinafter referred to as "Huyue Company").

Yi xx applied for a job at Huyue Company after graduating from university in July 2004. After arriving at the company, he has been working at the grassroots level and has been engaged in service, dispatching, and deputy director in the Shenyang Management Office. Waiting positions. This comrade has high political and ideological awareness, is decent, has a simple style, has a strong sense of professionalism and responsibility, and has done extraordinary deeds in an ordinary job.

He always strictly demands himself as an outstanding party member, conscientiously implements the company's cultural concepts, is dedicated to his job, takes the lead in setting an example, is democratic and self-disciplined, leads by example, and carries out work creatively. He has achieved success at a young age unanimously recognized by leaders and employees. In the company's 360-degree annual assessment, he was rated as an A-level employee in every year in which he was qualified. Especially since he took charge of the overall work of the Shenyang Management Office in 2010, all work has shown an upward trend. The three subsidiaries he is in charge of have turned losses into profits. In the annual assessment, the Shenyang Management Office was rated A-level and ranked first in excellence. Was rated as "Excellent Management Office". In the 2010 360-degree assessment, 5 team members were rated as A-level employees, and 4 received promotion opportunities.

1. Take root at the grassroots level, be strict with yourself, always demand yourself according to party member standards, and take the lead in setting an example

He knows that for young people, if they want to become outstanding, they must accept challenges , if you want to become excellent as soon as possible, you must take the initiative to look for challenges. The Shenyang Management Office is the company's largest office, with 240 employees, excluding the three directly managed subsidiaries. There are many vehicles, many people, and large management range are the actual characteristics of the Shenyang Management Office. How to manage such a team is undoubtedly a huge challenge for a young person. However, Comrade Yi xx always faced difficulties, was approachable, and enthusiastic about helping others. Although most of the employees were older than him, everyone spoke highly of Comrade Yi xx's working methods and methods. During the 7 years in the Shenyang Management Office, Comrade Yi xx started from small things. He was determined not to be a person with high ambitions and low abilities. He worked as a ground worker and delivered goods. He never relaxed his focus on himself because the work was small and complicated. He is required not only to do small things well, but also to draw inferences from one instance to another. Some of the small things he has done still have his pattern. He often said: "Be strict with yourself, be lenient with others, and don't do to others what you don't want others to do to you." He said this and did it. He was the first male employee in the company to engage in service work, and The main job of service is flight attendants. How to do a good job in the ideological work of flight attendants is the key to improving service. At work, he is good at putting himself in others' shoes and treating employees with empathy. For flight attendants who have problems, he will not simply use the system to punish and restrain them. Instead, he will sit down and help analyze the causes of the problems and how to avoid them, and treat them with sincerity. The employees were moved, and many employees became positive after talking to him. Service work is also a strict, detailed, practical and persistent work that integrates care, patience, love and perseverance. He will definitely do what he asks the flight attendants to do. When new employees recite service terms, he will be the first to recite them. He is also good at summarizing the company's current "Flight Attendant Work Instructions" which he proposed and implemented. He organizes flight attendants to study and encourages them to use their spare time to study. On weekdays, he basically responds to the reasonable requirements of employees. This way of working has quickly won the support of flight attendants, and the service quality of Shenyang Branch has been improved year by year.

2. Continuously take the initiative to accept challenges and let value shine at work

In 2007, due to the company's work needs, he was transferred to the management office for a scheduling position after having only worked independently for one year. Responsible for the overall production work of the management office. He threw himself into his new job without saying a word. How to handle the complicated and trivial matters in the dispatching position, handle all aspects of the relationship, allocate the ratio of people and vehicles, maximize the overall benefits, etc. These are all things that a young man must understand. It's quite a challenge. Comrade Yi xx fulfilled his promise with actions. It took only half a year to dispel the company's "concerns" about him and quickly opened up the work situation with his own actions. That year, he even struggled during the Spring Festival. In 2008, due to work needs, he was promoted to deputy director of the Management Office, in charge of the transportation, service, and marketing work of the Management Office. He knows that trust requires double the effort, and he is stricter with himself at work, both on the platform and in the dispatch room. , I still see him often in the office. It is even more common to work overtime on holidays. He treats his employees in an approachable manner as always. He is able to clearly understand his own shortcomings and use his spare time to systematically acquire marketing knowledge. He spent half a year systematically learning marketing. , laying a good foundation for future work. In his daily work, he actively visits employees in need and sick employees, always letting employees feel the warmth of the company's big family. Whenever making donations, he is always the most active one. He is still an enthusiastic person on a daily basis and often encourages employees to make progress. During his tenure as a correspondent, it was "everyday" to help grassroots employees revise manuscripts. He constantly tapped potential employees at the grassroots level, trained 5 correspondents and revised nearly a hundred manuscripts. Help employees establish greater ambitions, and three people have joined the Communist Party of China through his help and training.

In 2004, the company organized the National Day essay "Pursue Ordinary" and won the first prize; in 2005, the National Day essay "Pursuing Excellence" won the second prize; in 2006, the National Day essay "Stopping the Perfection Requires Mentality and Methods" won the first prize; in 2007 National Day Essay "Pursuing Excellence" won the first prize; The essay "In fact, it's easy to go from ordinary to excellent" won the third prize; the 2008 National Day essay "Starting Point" won the second prize. The 2009 National Day essay "Let Value Shine in Careful Work" won the second prize; the 2010 National Day essay "Return to Nature" won the third prize. From 2005 to 2009, he was rated as the company's "Excellent Correspondent" for five consecutive years due to his outstanding work performance. In the "Celebrating the 10th Anniversary of Tiger Leap. Employee Talent Show Competition", the cross talk "Miscellaneous Talk" that participated in won the first prize in the language category. He was awarded the title of “Outstanding Communist Party Member” in the 2007 annual excellence evaluation activity.

3. Educate people with heart and build a high-quality team

In 2009, due to his work need to be in charge of the overall work of the management office, it should be said that the burden on him is heavier. But he can still face it optimistically, lead by example, be diligent and dedicated, and influence team members with his silent actions. He is well aware of the importance of teamwork and that talents are not poached, but cultivated by the company itself. Therefore, he is determined to lead the team well, enable each member of the team to grow, and build a high-quality team with Shenyang characteristics. . The previous management direction and model of the Shenyang Office basically followed the company's footsteps, and the management team members were basically tired of coping. They basically waited and asked to do it, and many tasks could not be implemented well. The management office is basically in a passive state and has not found its own way out. He organized the management team to discuss repeatedly and unified their thinking. He believed that in order to improve quickly and effectively and maintain work results for a long time, a solid foundation must be established. Only with a solid foundation can other work be carried out, and the key to forming a solid foundation lies in how to effectively implement the work. He creatively put forward the management philosophy of consolidating the internal foundation as the leading direction of Shenyang Office, insisting on working hard on "strengthening the foundation", building long-term effects on "improvement", and improving standards on "standardization".

Once the direction is determined, there is a main line for improvement. Next, he organized the management team to discuss the areas under their jurisdiction one by one, find problems, and formulate corresponding measures based on the priority of the problems. He believes that both the management team and front-line employees think a lot, know a lot, and do very little. Adjust the ratio of the three so that everyone can think of it, know it, and do it. This is the root solution to all problems. 1. Focus on the management team. He requires the team to follow the principle of maximizing the team's interests and requires team members to be harmonious but different, but must work together. He implemented the quarterly and annual goals of the management office to each team member, and discussed them one-on-one item by item to formulate consensus signing requirements. The management office is required to formulate rectification measures for the main problems that team members have in their work and formulate rectification measures within a time limit. He also constrained the speech and behavior of management team members through interviews, organized training examinations, special seminars, etc., to form a first-level service awareness, enhance their ability to find and solve problems, and enhance team awareness until they form habits. 2. Grasp the backbone. Through team leaders and party members holding meetings to study and discuss, he unified consciousness and led more people to join the elite ranks. Organize and establish crews to lead new teams, drivers to lead new teams, and chartered teams to create a working atmosphere where there is a difference between working and not working, and working well and badly. Organize internal team competitions to form a team where everyone is honored and the team is poor. A poor atmosphere creates cohesion in a small-scale team. The entire team forms a positive atmosphere of comparison, learning, doing, helping. 3. Pay attention to details. He knows that details determine success or failure. Based on the actual situation, he has successively formulated and improved the "Refined Management Measures for On-site Vehicle Adding", "Measures for Paying Attention to Key Personnel", "Management Methods for Adding Vehicles on Holidays", "Measures for the Evaluation of Inspection-Free Vehicles", "Safety Management Measures" "Measures for the Management of Regular Service Meetings", "Measures for the Management of Quantitative Assessments of Team Leaders", "Measures for the Management of Fixed Personnel and Vehicles", "Measures for the Management of Early Waiting and Night Waiting", etc. The relevant personnel of the relevant systems shall sign for confirmation and specify the responsible person. Let everyone really think, know and do it. 4. Make fine adjustments. He knows that grassroots work cannot remain unchanged. As time goes by, the focus of work in each period needs to be fine-tuned, but he adheres to the principle of staying the same despite changes. He listens extensively to employees' voices regarding various systems and makes small and reasonable adjustments. Adjustments have been made to the quantitative assessment of road condition bonus points, sick leave deductions, membership card processing, off-site ticket purchase, etc., and key quantitative assessment items for different periods have been formulated; some lines have been changed to have the crew collect the trains themselves; night trains have been changed to When the car is to be picked up, the driver will pick up the car by himself. Let employees feel respected and the corresponding system can be easily accepted by everyone. 5. Persistence. He believes that many things have good intentions but fail in the end because they cannot persevere. Therefore, he asked the management office to implement a division of labor, regardless of family division. The division of labor should be in a cooperative manner, and implement full management. Regarding a problem, everyone should have the same voice and have the same control.

The road to the Great Pass is as iron as iron, but now he is starting from the beginning, and his achievements only belong to the past. He is well aware of his own shortcomings and still has a long way to go on the road to excellence. He will uphold the serious spirit of doing small things carefully and thoroughly, improve the spirit of the team in Shenyang, and strive to fully complete various targets issued by the company.

He will lead all employees to continue to uphold the corporate spirit of "enduring to perfection", guide our actual work with the core values ??of "let customers get more", and truly build a team of high quality, strong ability, able to withstand testing and effective The team with its own characteristics will contribute its own strength to the company's long-term goal of "becoming the first brand of road transportation in China"!