What do the employees of the online shop do?

Question 1: What does the operation specialist of Taobao need to do? The operation is actually bigger than the store manager, because the store manager is responsible for more people. Operation is the commander of the whole system, including traders. It is better to arrange the systematic work of the whole store staff in detail. The activities and preparatory work of the Shanghai School, as well as the operation of the whole commodity.

Question 2: What does online store logistics mainly do, such as customer service? Not as good as what I'm doing now. I can arrange my time freely, depending on my avatar.

Question 3: What should I do to open a shop in Taobao? Taobao's work can be counted from the release of the baby. How big is the workload (take the most comprehensive physical store here as an example, if it is not a physical store, it can save a lot). The first step is to take photos (physical stores are not counted). If it's a small Taobao shop, you usually take photos by yourself or find some similar pictures online, but it's better to take photos. Large Taobao stores may have professional photographers. This is not very clear. The second step is to make the photos into data packets. This requires artists. Besides painting, artists have to decorate shops. The third step is to promote the baby after it is put on the shelves. At this time, operation, promotion and marketing may be needed. , need talents in this field. One of the most common jobs is Taobao customer service. Needless to say, this should be known, and finally it is delivered. A Taobao shop with a very large transaction volume needs special warehouse personnel. The specific number of personnel depends on the transaction volume. This is also the only physical activity, not mental activity. How to do it depends on what type you can do.

Question 4: What does the operation of Tmall store mainly do? What is the operation of Tmall?

1, responsible for the promotion of official e-commerce stores and improving the click-through rate and page views of the stores; Responsible for the formulation and implementation of network marketing and promotion plan to achieve the store sales target. By planning various activities and combining various internet resources, effective advertising and promotion are carried out;

2. Responsible for the daily maintenance and product update of the official e-commerce store, able to independently operate the store display, and enhance the attraction of the store and product sales;

3. Promote team performance growth, achieve store sales targets and enhance the company's brand;

4. Daily monitoring data: marketing data, transaction data, commodity management and customer management.

I can write a book about this problem for you. It's too difficult. I'm a planner. I can't answer you. Of course, nobody here will tell you.

Very good,

Share from: e-commerce intellectuals-pricing strategy and inventory

Question 5: What does Taobao operation do every day? What are the work contents of Taobao operation? What is the specific operation?

A few days ago, a salesman asked me what the operation was. This question shocked me at that time, and I was thinking, when I applied for a job, I applied for an operation, so what is an operation? I am a person, I am not an operation!

What is Taobao operation? Operation is not a person or a department. Simply put, operation is like a strategic global control system. Just like the CPU of a computer, just like the human brain, what the operation needs to do is to adjust the coordination of customer service, promotion, art design, warehouse, pre-sales and after-sales departments.

What an operating system includes can be summed up in five points:

1 Two endpoints: product and customer.

2. Three keys: flow (drainage), transformation (optimization) and user stickiness (marketing).

Then, you can understand that operation is an assembly line to solve the problem from upstream products to downstream customers; In other words, it is a data analysis system used to solve the problems of traffic conversion in the early stage and user stickiness in the later stage.

Second, either operate others or be operated by others.

Operation is a post that requires very high personal ability and needs training very much. Of course, the future is only now. Whether you open a new store yourself or run it for another company, you must learn the knowledge of operation. After so many years of work experience, I found that although many people are famous for their operation, frankly speaking, most of them are poor in ability and lack a systematic and comprehensive ability, which is basically part of the meeting. Many operators also lack an e-commerce thinking and a user demand analysis thinking, which is very rigid. Basically, they are not manipulating others, but being manipulated by others, which is also a very sad thing. Therefore, we join hands with many experts in operation to share dry goods in the group every night, so that everyone can be a dignified Taobao, not parallel imports. You can listen to it in this group if you want. At first you need to enter these: 239, then you see: 869, and the last group is: 377. Put them together in order, and a smart person will appear in a learning place. If you think you are stupid, don't learn, haha.

Three things about the operation of seven aunts and eight aunts, broken thoughts.

According to the current personal thinking, its growth path should be: 0 10.

0 10: the first "0" is the thinking of learning first;

The second "1" is something to learn;

The third "0" is the thinking that needs to be summarized.

Why is this structure? We can look back on ourselves. We or friends around us are often interested in opening a shop. Many products choose what is around us and think they have advantages. This is somewhat similar to the recent "localization". We open stores, put products on shelves, find traffic, and then wait for sales.

But is this really the case? Not exactly. If it were true, there wouldn't be so many domestic training institutions and so many small and medium-sized stores participating in the training. 1 month or 2 months later, they gave up.

The first "0":

To open a shop at this stage, from the perspective of thinking, we must first have products. The basic process of opening a shop is not explained, basic. If you really want to do this, you won't stick to it all the time.

First of all: you should know what you are selling.

Second: You need to know who you are selling to.

Finally: you have to know how to promote it.

Know what you are selling:

What is your product category?

What is your price range?

What's your position?

What is your follow-up promotion method?

What are your core strengths?

At this stage, the choice of a product can be said to be varied, but for some senior operators, the product with low competition is the best. What is low competition = few people do it.

If you say a product, do it back and forth and make a little effort, is it a performance?

Why, many great gods (except some who like to make single products) like to find products that few people make when starting their own businesses or looking for jobs. Because of this, no matter what promotion means are used, the effect is fast and obvious, and the difficulty is relatively much simpler than that of the major categories.

How to find such a category? Personally, I like to use one method: search.

I want to search the name of product A (first-level keyword), such as: ................................................................................................................................................... & gt

Question 6: What does the operation of Tmall generally need to do now? Specific work content Tmall's operation work content:

1, responsible for the promotion of official e-commerce stores and improving the click-through rate and page views of the stores; Responsible for the formulation and implementation of network marketing and promotion plan to achieve the store sales target. By planning various activities and combining various internet resources, effective advertising and promotion are carried out;

2. Responsible for the daily maintenance and product update of the official e-commerce store, able to independently operate the store display, and enhance the attraction of the store and product sales;

3. Promote team performance growth, achieve store sales targets and enhance the company's brand;

4. Daily monitoring data: marketing data, transaction data, commodity management and customer management.

Question 7: What should store employees do when they go to work? During working hours, employees need to focus on the following aspects. Item 1: Check gfd 1 before going to work, and wear Meiyijia work clothes uniformly to keep it clean and tidy; Wear a work card; * * * slippers go to work. 2, generous hairstyle: male employees: no long hair; Hair should be neat, not too trendy. The long hair of female employees should be tied up, tied up. 3. Proper decoration: Male employees should keep their faces clean and wear sunglasses when going to work. Female employees can wear moderate makeup, no heavy makeup, no long nails, no colored nail polish and no too many dazzling ornaments. 4. Energetic and smiling. 5. Stand up straight. When standing, tuck in your abdomen and hold out your chest, and don't bend over. Steady posture. Walk with your head held high and your feet tight. Item 2: Check whether our service is in place. 1, the fierce market competition environment requires our service to be better than the competitive store next door! 2. Customer loyalty is gradually cultivated. We rely on our excellent service to retain old customers and develop new customers. 3. The service is not expensive, and it is sincere, enthusiastic, proactive and win-win attitude. Service will definitely bring us more popularity and business. & Tritone Service:&"The goods you need are temporarily out of stock. Please choose a similar product or leave your name and contact number, and I will inform you as soon as the product arrives, ok? " & "This product is on sale, and the price is very affordable. This is a new product that we have just launched. You might as well try. " & Description: Our store clearly marks the price, and the commodity price is reasonable. No discount is allowed. Just a moment, please. I'll come right away. "I'm sorry to have kept you waiting. Item 3: Check our cleaning and maintenance work 1, and check the lighting brightness and signboard light box. 2, outside the store health: clean, poster posting specifications. 3. Hygiene in the store: cooked food counters, shelves, warehouses, fans and air conditioners. Create a comfortable shopping atmosphere. Goods to be inspected in each shift: bread, fresh milk, steamed stuffed bun, cooked food and some goods that are easy to leak in vacuum packaging. Commodities to be inspected every week: instant noodles, ham sausages, betel nuts and other commodities with short shelf life. Every month, we should focus on checking the unsold goods.

Question 8: What preparations should I make to open a shop in Taobao? Taobao Yi Bei shoots Netease. I advise you to register more internet sites to open stores ~ ~ business may be much better. As for the preparations, go and see for yourself. 1, the market analysis is good. In the past, we all found it difficult to find the source of goods by opening an online shop. What is the result of opening a shop without considering anything? There are many shops and almost no sales. I've been this way, too. We are going to open an online store. The first one is to do some research online now. Because we open an online shop, most of our customers are online, so we must first look at what the online customers need. Some big websites have some out-of-stock registrations, and then let's analyze the trend. For example, many people on Taobao are looking for computer accessories, but no one puts forward the purchase information of men's underwear online. So in contrast, of course we have to make computer parts. 2, to have the lowest price of goods. Ultra-low price is the best way for you to attract customers. It is also a prerequisite for you to gain benefits. The low price I'm talking about is not what we think. In other words, the prices of our products can be obtained in Yi Bei and Taobao, and our prices are more attractive than ours. This requires us to find the lowest price source. This is hard to find. When you find that the source of goods is negotiation, don't say how our website can bring you publicity benefits. Real regional agents don't care about this. He will only pay attention to how much goods you can get from him. Know the products in your store very well, which is often a problem for most shopkeepers, because we are cheap. If you don't know your own products, how can you introduce the performance of your products to customers? What can you use to persuade customers to buy your things? No matter what we sell, we must become experts in this field. This requires everyone to know more about this field and learn from the predecessors in this field. You must wait until the customer makes a wish to buy. We can come up with several schemes for customers to choose from, and we also need to help customers analyze and compare them. 4. Good publicity is not necessary. When we open a shop online, we must just make friends online. Do a good job in propaganda. At least let people know what you are selling. When he wants to buy it, his first thought is you. When I say online publicity, I don't mean posting on the forum about what I sell. Instead, just make friends and try to attract others' attention. Make good use of your signature file. Because when you get attention, your signature file also becomes the highlight of others' attention. 5. Consolidate your customers. You should always realize that in every transaction, you don't just sell things to one customer. You also sold the service to people around the customer. Every transaction you make will bring you some advertising revenue. There are good advertising benefits, and it is more convenient to deal with you in the future. Transaction failure also has bad benefits, so we must pay attention to network integrity.

Remember to adopt

Question 9: What do employees in clothing stores do? 1 Wash, clean and maintain clothes.

Help guests change clothes and get dressed.

Choose clothes and jewelry for customers according to their requirements.

4. Promote the wedding dress.

Question 10: What do the employees of the steamed bread shop do, mixing, baking and kneading dough? It should be related to some techniques of steaming steamed bread.