What to do if the camera fails to open

Failed to open the camera?

If you are using a vivo phone and the camera cannot be used, how to deal with it:

1. Go to Settings--Applications and Permissions/More Settings--Application Management--Find the camera-- Storage-Clear data and cache, then reopen.

2. Uninstall third-party housekeeping software, such as Tencent Mobile Butler, 360 Mobile Guard, etc., and then try to open the camera.

3. If the software cannot open the camera, go to Settings--Applications and Permissions/More Settings--Permission Management--Find the corresponding software--Open the camera, and in the individual permission settings--turn on "Use" Camera" permission.

4. If you use third-party software to take pictures abnormally, it is recommended to uninstall and reinstall the software, then open it and take a look;

5. Use different software to take pictures for comparison test. If there is only one software If there is an abnormality, you can report it to the software customer service; it is recommended to use the camera that comes with the system for better compatibility and better effects.

6. Upgrade the system and third-party camera software to the latest version.

7. Enter the phone settings--system management/more settings--backup and reset/restore factory settings--restore all settings (before operation, the user can be guided to the cloud service to back up "system data") .

Restoring all settings will not delete any files, but will restore all settings on the phone. Some third-party application accounts require re-logging in. Please make sure that it does not affect your use of some third-party software before proceeding.

8. If the above methods fail to solve the problem, please back up your mobile phone data in advance, and bring your mobile phone and purchase receipt to the vivo customer service center for testing.

What should I do if the camera fails to start?

Solution:

1. Open the phone’s settings interface. Find the application manager in the settings interface. Different versions may have different names and different methods of finding it.

2. After opening, slide left and right above to find all. After finding it, find the camera in the list below, click on the camera and find the clear data. Generally, click to clear the data after a few kb and then restart the phone. The camera function will be restored. (Clearing the data will not delete the saved photos, so you can do it with confidence)

3. If the phone still prompts a camera failure after restarting, you can try to back up the data and restore the factory settings. If it still doesn’t work, you can only go The mobile phone after-sales outlet has repaired it.

What happened if the camera failed to open?

If you are using a vivo phone, you can troubleshoot as follows:

1. Go to Settings--Applications and Permissions/More Settings--Application Management--Find the camera- -Storage--Clear data and cache, then reopen.

Note: In order to avoid losing pictures, it is recommended to back up before operating. < /p>

3. If the camera fails to be opened using third-party software, it is recommended to uninstall and reinstall the software and try to open it again;

Note: Please back up the data in the software before this operation to avoid loss and inability to find it. Back.

4. Upgrade the system and third-party camera software to the latest version.

5. Enter Settings--System Management/More Settings--Backup and Reset--Restore All Settings--Restore;

Note: Restoring all settings will not delete any Data or media files will only restore all settings of the phone (such as set wallpapers, unlocking styles, WiFi, default open programs, desktop layout, etc.), and some third-party application accounts require re-logging in. Please confirm that it does not affect the use of the software. Perform operations. For data security, it is recommended to back up mobile phone data in advance before operation. (You can enter Cloud Service - Device Cloud Backup - Backup Data Type - System Data - Return - Backup Now to back up some system settings and desktop layout; Cloud Service - Data Synchronization - Turn on WLAN, Bluetooth, etc. Synchronize the data to the cloud service)

6. If the above method fails to solve the problem, please back up the mobile phone data in advance, and bring the mobile phone and purchase voucher to the vivo customer service center for testing.

Warm reminder: When going there, it is recommended to call the service center staff in advance to ensure that the staff go during normal working hours to avoid empty runs and pay attention to safety on the way there and back.