Summary of Hospital Annual Work in 2020

In 2020, I not only honed my working ability, but also learned a lot from my work this year. The following is the "2020 Hospital Annual Work Summary" compiled by me for your reference only. Welcome to reading.

Summary of annual work: Hospital in 2020 (1) In 2020, our hospital improved employees' awareness of environmental protection and service through continuous publicity, mobilization and rectification in the process of creating a national health city, and consciously took action and actively participated in health creation activities, which achieved practical results.

The work of one year is summarized as follows:

First, raise awareness and strengthen organizational work.

Establishing a national health city is an effective platform to enhance the image of the city and improve the living environment, and it is also an effective platform to create health and benefit the people.

Since the establishment of the "Creating Health" leading group and steering group in our hospital in 2020, the organization has been further strengthened, and all the work of creating health has been carried out in a solid manner.

This year, the task of creating health has been put on the important agenda, with special meetings of creating health, meetings of professional groups, mobilization meetings for all staff ***xx times, self-inspection and supervision organized for xx times, and notification made for xx times. The work of "creating health" is broken down one by one, and the responsibility lies with people.

We have effectively achieved the work pattern of everyone in charge, grasping everything and implementing everything. At the same time, all cadres and workers were carefully organized to take active actions and participate in the creation activities, ensuring that the work of "creating health" was implemented.

Second, full participation, in-depth creation of health

(1) Mobilize the whole people and implement the work.

Since the launch of the health creation activity, our hospital has persistently increased the publicity of the national health creation work, creating a good atmosphere of "mobilization of the whole hospital and participation of everyone".

In the activity, we not only attach importance to the visible results, but also attach importance to the practical process of health creation, and strengthen implementation and supervision in the practical process.

We have always emphasized and paid attention to mobilizing the enthusiasm, initiative and creativity of the staff in the hospital to create health care, constantly enhanced the subjective consciousness of creating health care, and changed "mobilizing me to do it" into "taking the initiative to do it", which really set off and always maintained a new climax of creating health care.

(2) Increase capital investment and set up health bulletin boards.

While doing all the work well, we should increase the propaganda of "creating health", and make and post the propaganda slogans of "creating a national health city, creating a healthy and beautiful home" and "creating a health city and improving the urban environment" in the lobby of outpatient building and wards of inpatient departments in our hospital.

And the slogan of creating health is displayed on the electronic screen of the hospital outpatient building at regular intervals throughout the year.

(three) seriously carry out health month activities and do a good job in vector control.

10, our hospital carried out Patriotic Health Month, improved environmental sanitation, strengthened vector control, carried out patriotic health promotion activities, and organized all staff to clean up.

It also requires all departments of the hospital to insist on a small sweep every day, a big sweep every Monday, a big sweep on holidays, and a patriotic health appraisal and commendation every month.

Spraying disinfectant and rodenticide once a week to ensure a clean office environment and the implementation of vector control has achieved good results.

(4) Actively promote and create smoke-free hospitals.

Conscientiously implement the "Regulations on No Smoking in Public Places", actively carry out tobacco control education, formulate the "No Smoking System in Hospitals", and set up non-smoking counselors in each team with smoke extinguishing points.

According to the notification requirements of Chuangwei Office, the publicity and creation activities of smoke-free hospitals are carried out seriously in hospitals.

A leading group for tobacco control in hospitals was set up, a youth volunteer persuasion team was set up, and regulations on smoking ban in hospitals were formulated; Secondly, no smoking signs are set up in the whole hospital, and "no smoking" signs are posted in all wards, offices, conference rooms, stairwells and bathrooms; Many "smoke-free hospitals" have been built at hospital gates, main roads and conspicuous places.

Summary of the annual work of the hospital in 2020 (II) Under the leadership of the general party branch of the hospital, all the cadres and workers of the development zone hospital unite as one, strengthen the service concept of "patient-centered, quality-centered", establish and improve the quality control system, carry out the construction of health integrity and humanized medical services in depth, optimize the medical environment, improve the quality and level of services, achieve better social and economic benefits, and establish a good service image of the health industry in the development zone.

First, strengthen leadership, team unity, clear responsibilities and strong leadership.

The members of the leadership team of the hospital carry out their duties, regularly inspect and supervise the work they are in charge of, and solve problems in time when they are found. Always put spiritual civilization construction in a prominent position, strengthen the education of all employees' medical ethics and the purpose of serving the people wholeheartedly, and guide the employees to treat spiritual civilization construction activities correctly and actively participate.

Two, improve the system, scientific management, quality service, civilized practice.

In particular, we pay attention to the establishment and improvement of rules and regulations, and formulated the Employee Handbook, one for each person and one for each subject, which strengthened the management of hospital employees, standardized the civilized medical behavior of employees, and further improved their own quality and overall image. The relevant regulations on strict professional discipline, clean medical practice, prohibition of accepting banquets, gifts and red envelopes from patients and their relatives, and rewards and punishments for medical ethics have been improved. To ensure the standardization of the implementation system and the effective implementation of various systems. In terms of medical quality, we will focus on the implementation of basic systems such as three-level doctor rounds, discussion of typical difficult cases, and discussion of cases before and after surgery to ensure medical safety. Shorten the average length of stay and speed up the turnover of hospital beds. Implement a holistic and systematic nursing service system, so that patients can know their attending doctors and responsible nurses as soon as they are admitted to the hospital, strengthen psychological care and health education for patients, and let patients know their own condition and actively cooperate with treatment. A return visit system is implemented for discharged patients, that is, the attending doctor or the responsible nurse must pay a return visit to the hospital within 10 days after discharge to understand the treatment effect and patients' opinions on the hospital. In the aspect of drug inspection, it is stipulated that all departments should carry out reasonable inspection in strict accordance with the condition, and one necessary inspection is indispensable, and one unreasonable inspection cannot be checked to ensure the inspection quality and reduce the burden on patients. Drug use should follow the principles of effectiveness, high quality and low price, first made in China, then imported, first-line, second-line and third-line, and rational drug use should effectively reduce the burden on patients. The inspection team led by the vice president of business regularly or irregularly checks the inspection and drug use of each department, and hell to pay will be punished for those who violate the regulations. If a medical representative is found to be "selling" in clinic, the sales of the drug in the hospital should be stopped in addition to dealing with the relevant responsible person. Strengthen external supervision. First, open the charges, inspections and drug prices of hospitals, adhere to centralized bidding and procurement of drugs, reduce the cost of drugs, and truly reassure the people and spend money clearly. The second is to issue consultation cards to outpatients and inpatients regularly, adopt various rationalization suggestions put forward by patients, and solve or answer various problems raised by patients. The third is to extend the dean's half-day reception day to one day, so that patients or their families can discuss face-to-face with the dean every Wednesday and directly reflect various problems to the dean. Nine is to hold regular meetings of social supervisors in order to listen to the feedback from all walks of life to the hospital in time. Ninth, a liaison group of professional ethics led by the leaders of the institute regularly visits key enterprises, foreign-funded enterprises and pillar enterprises in the region. For example, I visited xx Co., Ltd., xx Co., Ltd. and xx Company respectively in xx month, went deep into the masses, and humbly listened to the valuable opinions of enterprise leaders and employees on the shortcomings in hospital medical service. And issue xx copies of the xx District Hospital Medical Service Quality Information Consultation Card, and take the initiative to accept supervision from all walks of life. Nine is to continue to implement the social service commitment system to ensure the smooth flow of the "120" emergency channel.

In short, through the unremitting efforts of the staff of the whole hospital, the development zone hospital has achieved good results in 2020. The hospital will take this opportunity to continue to work hard and not be arrogant. In the new year, we will always adhere to the purpose of serving the people wholeheartedly, and with a highly responsible attitude towards the party and the people, all medical service activities will reassure and satisfy the people.

Summary of the annual work, 2020 Hospital (III) Looking back on 2020, it is an extraordinary year, a year of rapid development, a year of deepening reform, accelerating development and improving efficiency in our hospital, a crucial year for the hospital to establish a brand-new management concept and enhance its core competitiveness, and a year of patient-centered and medical quality-oriented hospital management theme. Constantly improve the ability to comprehensively promote health reform and development, highlight key points, work hard, work creatively, and successfully complete various tasks throughout the year.

Under the correct leadership of hospital leaders, our department has always adhered to the theme of "patient-centered, improving the quality of medical service", focused on "building a harmonious hospital in hospital management year", strengthened the management of medical quality and medical service, conscientiously fulfilled the "rules and regulations" formulated by our hospital and the "operating rules" formulated by our department, continuously improved the quality and professional level of medical personnel at all levels, and comprehensively improved the diagnostic/technical level of our department. Around the work objectives set at the beginning of the year, the general medical technicians completed all the tasks assigned by the hospital wholeheartedly, promoted the synchronous growth of social and economic benefits, and made due contributions to the development concept of "building a harmonious hospital well and quickly" in our hospital.

I. Summary of Work in 2020

(a) to strengthen the management of departments, improve the system, establish a good medical ethics.

All departments constantly improve various rules and regulations and comprehensively update standardized operating procedures; A new radiation protection system has been established for medical staff and patients; Re-establish employee health records to ensure the unified management and filing of employee health data; All staff operate in strict accordance with the standard, and strictly implement the hospital's various rules and regulations and labor discipline.

Establish a good medical ethics, vigorously carry forward the "humanitarian spirit of saving lives", strengthen the construction of professional ethics and industry style, and carry forward the fine tradition of saving lives. Civilized and courteous service, always considerate of patients, patient and meticulous, read and send the diagnosis report to patients as early as possible, flexibly master the diagnosis concept of "emergency and special diagnosis", and meet the needs of patients to the greatest extent.

(2) Ensure good quality, increase revenue and reduce expenditure, and steadily improve social and economic benefits.

This year, our department completed xxx person-times of patient diagnosis and treatment, including xxx person-times of CT examination, and completed more than xxX person-times of physical examination tasks for cadres, workers, civil servants, agricultural medical insurance and catering service personnel, and actively carried out special inspections, with more than xx person-times throughout the year, which comprehensively improved the economic benefits and the credibility of the department.

Vigorously carrying out the work of increasing income and reducing expenditure is the central work at present and in the future. Around this center, we will mobilize everyone's enthusiasm for saving expenses to the maximum extent, do a good job of increasing income and reducing expenses, strictly control costs, and make consumables (cost consumables, electricity bills, office supplies, etc.). ) will be greatly reduced in the Ministry. In the face of heavy workload, we have not relaxed quality control at all, and strictly followed the relevant requirements of "Hospital Management/Rules and Regulations" to ensure and consolidate the quality of basic medical care/technology and services, improve the safety and effectiveness of medical services, and further implement various rules and regulations, post responsibilities and technical operation routines of hospitals.

On the basis of grasping the diagnosis of common diseases and frequently-occurring diseases, strengthen the quality management of radiology diagnosis/technology, actively develop new disciplines, and comprehensively improve the diagnosis/technology/treatment level of radiology; The quality of photos and diagnostic reports conforms to the hospital diagnostic standards, while reducing the occurrence of medical errors, insisting on watching films every day and discussing and learning difficult cases every month.

(3) Strengthen personnel training and human resource management to promote the further development of hospital medical services.

Over the years, our department has always adhered to multi-level and multi-channel training of medical staff's working skills, encouraged young medical staff to work hard, actively developed new technologies, and constantly improved their working ability; In the case of no increase in workload, staff

In the case of shortage of manpower, our department keeps sending young doctors to provincial hospitals for further study. Adapt to the current digital operation and management in our department as soon as possible, and continue to carry out irregular new skills training for general practitioners, so that everyone can skillfully operate each machine, especially the newly installed multi-row spiral CT and medical imaging diagnostic workstations at the beginning of this year, and enter the working state in the shortest time.

Participated in the academic activities of radiation and protection knowledge training in provinces and cities for more than xx person-times, and passed all the examinations in the "Training Course on Radiation Protection Knowledge in Hangzhou, Zhejiang Province" this year, and obtained the "Radiation Worker Certificate". Write and publish 2 scientific papers in journals above the provincial level. Actively participate in all kinds of training lectures and "continuing medical education" held by the hospital, and all passed the examination. All hospitals have passed the annual inspection. Cooperate with clinical departments to actively carry out new projects and carry out CTA, CTU angiography, tissue biopsy and CT-guided puncture in our department.

(4) Strengthen the management of medical equipment and pay attention to the self-protection of radiation workers.

The management and maintenance of medical equipment is one of the important tasks of my radiology department. Without exquisite and perfect equipment, there is no good working environment. With the increase of workload and digital sophisticated equipment in our department, the technical difficulty of operation and maintenance has also increased, so our department has increased the management of medical equipment operation and maintenance. A series of rules and regulations, such as Operation Rules and Maintenance System, Equipment Use Shift Handover System and Equipment Use Fault Record System, have been formulated, and the effect is remarkable.

Clear the security system. Through regular departmental meetings, discussions and research, the safety awareness of medical staff is constantly emphasized. Because the undergraduate course has some characteristics different from other medical departments, medical personnel are required to operate all kinds of machines in strict accordance with the prescribed operating procedures, and pay special attention to plugging safety loopholes to avoid sudden safety accidents caused by human errors and mistakes. In the meantime, some good suggestions should be put forward for the imperfections in the relevant operating procedures, which should be adopted and clarified after research and discussion.

Infrastructure construction. The basic construction of the department is divided into two parts: one is the updating and upgrading of medical instruments and equipment, and the other is the integration of image information to improve the level of beautification diagnosis.

Whether the medical infrastructure is advanced or not is the fundamental factor affecting the medical level of departments. In view of the shortage and aging of machines in the department, frequent machine failures have seriously restricted the business development and work quality of the department. In order to ensure the increasing demand for work in the future, I hope the hospital will introduce a digital camera -DR for the department next year. Comprehensively improve the comprehensive strength and competitiveness of hospitals and disciplines, truly realize the dual-platform workflow, shorten the examination and diagnosis time, avoid the dissatisfaction of patients due to congestion and long detention time, and also provide a strong guarantee for the development of new technologies and the improvement of medical quality and service quality.

We should speed up the pace of discipline integration, straighten out the coordination and cooperation between PACCT of general radiology, give full play to the collective advantages and strength of image diagnosis of major disciplines, promote mutual learning among departments, enable doctors to better improve their knowledge structure and professional quality, and improve the coincidence rate of image diagnosis.

Second, talent building.

Compared with the "immediate effect" of institutionalization and infrastructure construction, the construction of departmental talents is a longer-term and more arduous task. The present situation of human resources in our department can be said to be in a lagging state of alternation between old and new, and the overall lack of innovation consciousness and new technology development concept. Therefore, in the future, we must follow the development law of "talent is the first wealth, and talent is also the creator of wealth". If a department wants to develop, it must pay attention to the introduction and training of talents. Next year, our department needs to introduce several undergraduates majoring in medical imaging to enrich and improve the shortage of staff and backward technology in our department, and at the same time let these new forces add vitality to our department.

In terms of personnel training, the undergraduate department continues to send outstanding personnel to well-known hospitals in China for further training and participate in various academic exchange seminars, so as to broaden the professional horizons of department staff and pay attention to strengthening communication with all aspects outside the hospital, thus forming a first-class professional work team and discipline construction echelon with reasonable structure and good development trend.

In short, in the work in 2020, we have made gratifying achievements, achieved major breakthroughs and achieved new development; However, we should be more aware that the better the situation today, the more we should have a sense of urgency, and the more we should be prepared for danger in times of peace and face the crisis. Our general practitioners should make concerted efforts with Qi Xin, strengthen their confidence, aim high, make great efforts, work hard according to the established goals, and make new and greater contributions to building our hospital into a harmonious and powerful modern hospital.

Summary of the annual work, 2020 Hospital (IV) can't tie the cloud, and the breeze takes away the years. 2020 is the end of the year. During this year, under the leadership of the director and head nurse, as a pediatric nurse, I gained a lot, made a lot of progress and felt a lot. According to my work practice and what I have seen and thought, I now report the situation as follows:

First, the ideological aspect.

During this year, I observed all the rules and regulations of the hospital, required myself with strict standards, obeyed all the arrangements of the hospital, worked hard every day under the leadership of the department director and head nurse, put the interests of children first, required myself with a high sense of responsibility, ensured that the nursing work I was in charge of was in place, guided the work with the concept of quality service, and satisfied the children and their families.

Pediatrics is a place prone to conflicts between doctors and patients: at present, most children are only children, one person is sick and the whole family is mobilized. Children have high technical requirements for injection, and parents will be anxious with you if they miss the needle; Children with fever don't have a fever for 2 days after admission, and parents will argue with you; I don't want to do related tests, but I want you to give him an explanation: what's wrong with my child? Looking at each other, I treat every child as my own relatives and provide them with love. But sometimes there are still many family members who don't cooperate and don't understand. The more they do, the more they feel that they have great responsibilities.

Second, the commercial aspect.

During this year, I humbly asked the old nurses, and earnestly exercised and improved my clinical professional level, especially the level of scalp needle puncture in children, the rescue and nursing of critically ill children, the application of various rescue equipment, and timely observation and discovery of the changes in children's condition. , these have been significantly improved.

Pediatrics is a very complicated department, which is also difficult to do and has a great responsibility. Children are the flowers of the motherland and our future. They can't express the clinical manifestations of the disease in words. Pediatrics is also called "dumb department", which requires pediatric medical staff to have comprehensive medical knowledge and rich clinical experience to judge, which is incomparable to other adult internal medicine. Pediatric medication should be "haggle over every ounce", with one less point affecting the curative effect and one more point. It is a great test for nurses to add drugs to fight. Only by paying 200% earnest and hard work can the work be done well.

Third, the quality of personal cultivation.

With the growth of age and experience, I feel more and more mature, and my personal accomplishment and quality are constantly improving. During working hours, I earnestly look dignified, dress neatly, treat people politely, have a kind attitude, and have a standardized language. I always implement the service concept of "patient-centered", work hard and be practical. I believe: there is nothing better. Actively participate in some activities in the hospital and fully support the work of the director and head nurse.

It has been six years since I came to the big family of Maternal and Child Health Hospital. Here I got the help of my colleagues and the professional guidance of the head nurse. Looking back on the work in 2020, there are tiredness, bitterness, helplessness, sadness, joy of success, laughter and a sense of accomplishment.

At present, the development speed of our hospital is rapid, and the hospital level is changing with each passing day. In the future work, I will work harder to meet the fast-paced work requirements and contribute to the development and growth of our hospital!