Vivo mobile phone camera has no sound.

If the recorded video has no sound, you can view the following:

1. Please confirm whether to record the video in slow motion. Because slow-motion video recording will lead to sound distortion, slow-motion video recording has no sound.

2. Restart to see if it is restored;

3. When recording video, try to be close to the sound source;

4. Press the Volume+key to adjust the volume to the maximum when playing the video;

5. If the above measures cannot be solved, please take the machine to vivo customer service center for processing. You can find the address and telephone number of the nearest customer service center through this link: the webpage link. In order to save valuable time, it is suggested to call the customer service center in advance to confirm the relevant matters and understand the working hours.

If this means that the camera shutter is silent

1, enter the settings-sound and vibration/sound-and set it to ring mode; Some models need to pull the side key to exit the mute mode;

2. Enter the camera-take photos-icon in the upper right corner-Settings/icon in the upper left corner-turn on the shutter sound.

If the above methods are not effective after operation, you can go to official website /vivo Mall APP-My-Online Customer Service or vivo official website Web Edition-Sliding Bottom-Online Customer Service-and enter the manual customer service for consultation and understanding.