Brother Biao's photography attitude

There is an old saying in the service industry that "the customer is God". God is far away from us, invisible and intangible, so this sentence has become a slogan. Many employees in the service industry simply understand this sentence as a good service attitude. In fact, the meaning of this sentence is far from just a question of service attitude, but a service concept. It is of course the best if the service industry can maximize the interests of customers and enterprises at the same time, but in the short term, the interests of customers and enterprises may be contradictory (in the long run, the two are consistent, which will be analyzed below). "Customer is God" means that in any case, we should first maximize the interests of customers, and then maximize the interests of enterprises on the basis of maximizing the interests of customers. But unfortunately, almost all service employees in China always maximize the interests of the enterprise first, and then consider the interests of customers by the way.

The slogan "Customer is God" is too cold. We might as well change it to "Customer is a friend". If employees in the service industry can treat customers as friends, not only in the long run, the interests of customers and enterprises can be optimized at the same time, but also more warm moments will be added between people.