Shenyang open sesame children photography

20 12 booked a set of children's photography for children in open sesame in June. It's a growth suit, that is, taking pictures for 100 days, and the child will take pictures when he is one year old. The money was paid at that time. When the child is one year old, contact the store to make an appointment to take pictures. At that time, the store promised to take pictures of the children at 20 13. 19 am 10:30 am, but when he went to the store in March 19, the store was closed and no one answered the phone. I called the person in charge's mobile phone, and the person said that she had given the store to the employee, but I can't contact her now. Many people look for her, and she will be responsible, but in Beijing, I will contact her three days later. Contact the person in charge three days later, give her time, and say that we can't get a refund, because I'm not alone and I can't make the consumer dissatisfied. She said she would write back to me by Wednesday at the latest, and called her today. At first, she didn't answer. Later, she finally answered, saying that she couldn't manage it now and asked me to report it to the public security bureau. Because this person in charge was there when I bought this set, I think this person should be responsible for the end. I don't even know what to say now!