My car was towed away due to improper parking on the roadside. Which agency should I contact to handle it?

Strictly regulate non-motor vehicle parking management on urban sidewalks, and prohibit non-motor vehicles from parking in areas other than parking spaces. It is strictly prohibited to park randomly outside the lanes of main and secondary arterial roads, sidewalks on both sides and designated parking areas around public places. In road sections and places where parking is allowed, all parked non-motorized vehicles must be parked in the quasi-parking area in an orderly manner, with the handlebars facing the same direction. Non-motor vehicles should be parked in non-motor vehicle parking lots marked on the sidewalk. If there is no parking space, parking of non-motor vehicles shall not hinder the passage of other vehicles and pedestrians.

According to the temporary parking regulations, if the driver is not at the scene or refuses to leave immediately even though he is at the scene, obstructing the passage of other vehicles and pedestrians, the traffic management department of the public security organ and its traffic police can tow the motor vehicle to a place where it is not obstructed. The traffic location or the location designated by the traffic management department of the public security organ. If a motor vehicle is towed, the on-site traffic police shall determine the illegal facts and evidence through photography, video, etc.

The traffic management department of the public security organ shall publish the inquiry telephone number of the towed motor vehicle and clearly inform the parties concerned by setting up special signs for the towed motor vehicle. The parties concerned may call to inquire about the loading and unloading location, deadline and parking location of the towed motor vehicle. Usually, when towing, the traffic police department will send towing notification information to your mobile phone through the platform, including your violation information, the location of the parking lot to which the trailer was towed, and the location information of the illegal traffic police team.

Bring your ID card, driving license and driving license to the designated traffic police team. If your certificate is in the car, you need to go to the parking lot first, drive with the car key to get the certificate, and then go to the traffic police team to handle the violation; in the process of handling the violation, you need to copy your ID card, driver's license and driver's license Pass, then wait in line. The staff will issue you a ticket and a pick-up ticket, so you can take the ticket directly to the parking lot to pick up the car. You can pay the fine later as parking fees will apply if your vehicle is parked for an extended period of time.