Studio safety production system

1. Attendance management 1. Newcomers in all departments should work full-time for seven to thirty days at the beginning, depending on their personal learning situation, so as to promote you to enter the best service state of the company as soon as possible and get familiar with your responsibilities. 2. If necessary, work full-time for company meetings, temporary meetings or departmental meetings. 3. Work schedule and meal time of commuting service; 4. Employees punch in at work and lunch (depending on the season or the time when company policies are announced). 5. Employees who report or find that they punch in without permission will be fined for the first time, and those who repeat it will be dismissed. (Fine 200 yuan) 6 Those who are late will be fined (1 yuan per minute within 10 minutes, and the salary of the day will be deducted for those who are late for more than half an hour), those who record big mistakes will be given a demerit, (those who record big mistakes for more than three times have the right to dismiss after discussion by the company), and those who are full-time will be given a bonus of 50 yuan. 7. You are not allowed to go out without permission during working hours, and those who go out without permission will be fined 10 yuan. 8. Employees are not allowed to ask for leave by telephone, and those who ask for leave by telephone are regarded as absenteeism. (Sick leave will be added) 9 Leave without authorization, and three days' salary will be deducted. 10. Company meetings and dinners are regarded as important information, and those who are absent without reason are regarded as absenteeism. 1 1. If employees get off work normally, they should negotiate with the supervisor to take turns to rest to ensure that the normal work of the company will not be affected. Saturdays, Sundays and important holidays are not allowed to take vacations or leave, otherwise it will be regarded as absenteeism. Two. Payroll 1. On the 5th of each month, the company will pay individual basic salary and bonus as well as supervisor promotion bonus. Newcomers who have been employed for less than seven days belong to the pre-job education period, and those who leave without reason will not be issued. 2. Wages and bonuses are confidential, and the company lists them as confidential terms. Employees are not allowed to explore others or apply on their own. If someone reports or declares because of personal behavior, the parties will record it.

Three. Service rule 1. Female employees must clean and make up within 10 minutes before going to work to keep their appearance beautiful. 2. Wear work clothes and badge at work, and offenders will be fined 10 yuan.

Don't chat around the cashier when the shop is working. Or go to another department. 20 yuan was fined every time he was found.

Please call the supervisor when the company is open or in front of guests. Don't say others' mistakes in front of colleagues or guests.

6. Don't play around during work, or don't pay attention to manners in front of customers. Fines found 10 yuan. Fourth, the work spirit 1. Always uphold the working mentality that "the company's customers are all parents". 2. Always keep the working mentality of "the guest is always right". Don't promise the unreasonable demands of customers casually, but after you promise, you must practice and don't break your word. 4. Don't rashly promise customers beyond the requirements of operating conditions, but after the promise, reputation comes first. "Smile, be polite and be polite" is the beginning of success. 6. "Lively, cheerful and confident" is the source of motivation. 7. "Careful, earnest and initiative" are the elements of service spirit.

I. Scope of Commodity Management of Design Department

1. Lost tools or articles belonging to individuals using the fixed assets of the photo studio; If the tools are damaged or lost, no one is there.

Certificate, material evidence, by the user to compensate for direct economic losses;

2. Tools or articles belonging to fixed assets that individuals receive from the photo studio every month must be handed over to the department head after the inventory at the end of the month.

Report the finance by the department head;

3. Scrap management: register the size, quantity and amount of scrap every day, indicate the reasons for scrap, and report to the department head.

After signing, submit it to the finance department;

4. At the beginning of each month, all staff shall sort out and check the number of photos processed and output last month, including department heads, all staff and doors.

Municipal personnel check and report to the financial department.

Second, the overall work management

1. The whole job requirements

Put all the files taken by the customer on the same day in a folder, and indicate the date for easy searching and calling;

After selecting samples in the shopping mall, all employees should immediately take the samples off the computer. Retail Department 13 or 14 to disk E → guest files →

Select a photo file from the selected file. Copy it to computer A→G disk of design department → finished product making, and finish the work.

You must read the contents of the process bag clearly and carefully check whether the binding content is consistent with the contents of the process bag.

Check the self-number and customer name, which are consistent with the process package to avoid mistakes;

During the whole package, the selected photos must be checked clearly and the production sheet filled in correctly. After the close,

Be sure to check the folder carefully again before to confirm whether it is consistent with the process package. Then log in at the document output.

It is clearly registered in the notebook that the required return date is three days earlier than the actual pick-up date, so as not to make the finished product.

An error occurred, which delayed the pick-up of the guests;

Crystal, nano, craft crystal products, compact discs and complete sets of finished products only need one chip without any process.

All of them are directly handed over to the store for signature;

All staff are responsible for expediting and cleaning parts, and no parts are left out. If you can't ensure that the guest can pick up the parts in time, you should inform the guest in advance.

The salesroom explains the reasons and cannot cause customer complaints. If there is a similar situation, fine 20 yuan;

When replying, sign your name after confirming that the number and size of photos are correct, and indicate your reply in the register.

Period;

When registering to send and receive documents, you should pay attention to whether there are urgent documents; When the time exceeds the return date, it must be output to immediately.

The photo studio pursues the pieces, so as not to delay the artistic production and the date of picking up the pieces by the guests, otherwise the whole staff will be responsible for the consequences, and

Punish 5 yuan as appropriate;

After the whole person has checked and replied correctly, it will be submitted to the production staff in parts for production registration;

After the whole set is completed, the staff should regularly burn the photo file to the CD for backup, and then burn a compressed one.

Give the CD to the guest, and if it is lost, it will be fined 10 yuan;

The whole personnel should check the quality of repair and design at the same time as the whole transmission. If the repairman does not repair or set it,

When the designer fails to find out in the design process, resulting in waste products, all responsible persons related to it are responsible.

Take responsibility;

All staff are responsible for the disposal of returned parts or discarded parts, and the discarded parts are placed in a fixed place and cannot be placed at will.

Punish 5 yuan.

2. Repair work requirements

The film repairman has to take two sets of photos every day before he can get off work. If there is an emergency or multiple items, the department head will be responsible.

Leave work after the management arrangement is completed, and those who fail to complete the work arrangement or disobey the work arrangement will be fined 20 yuan;

The standard of film repair by film repairers is to select the primary sample of film repair, and then refine it after selecting the sample. The normal time for the first maintenance is 3 days later.

City sampling (from the date of self-picking), if it is not completed within the specified time, it will be fined 10 yuan;

Detailed procedure: after the sample is selected by the sales department, it will be submitted to all the staff of the design department for registration and signature within a unified time period. On delivery

Time: 15:30- 16:00 (except for emergency work), and the delivery will be made by special personnel;

After the completion, all the staff will send the computer to the design department →F disk → initial repair → fine repair (stage package

Follow), limit the intensive training time to one day;

The patch man will be fined 5 yuan for one day overtime, and the fine will be doubled according to the number of days delayed;

After finishing the photo of the repairman, the attached photo bag will be given to the whole person. After the photo file is refined, the whole staff

Take it to computer A → disk G → finished product making. 5 yuan will be fined for not working according to standard procedures and misplacing documents at will.

3. Design work requirements

Designers' daily tasks are assigned to all staff, and extra work will be added if they encounter urgent work or excessive backlog.

Make a task arrangement, and those who do not obey the arrangement will be fined 20 yuan;

Designers must complete the design task within a time limit of 3 days, and those who delay the time will be fined 10 yuan;

Designers should design in strict accordance with the quantity, style and size of plates, and pay attention to any special design requirements or special places.

Need to decorate to avoid mistakes in finished products;

After the design is completed, the designer should conduct self-inspection or mutual inspection, focusing on the details or subtle defects of the picture;

After the design is completed, the designer refers to the requirements of the process package again to check whether the document numbers are consistent. After it is correct,

Hand over the whole piece to personnel for inspection (follow the camera bag) and send it to the output studio for output production;

All employees are not allowed to intercept the design and manufacturing process package, and offenders will be fined 5 yuan.

4. Job requirements of producers

Artists' daily tasks are assigned to all staff, and they can only get off work after completing the tasks according to regulations. In case of emergency dispatch or

When there is too much backlog, additional work tasks will be arranged separately, and those who do not obey the arrangement will be fined 20 yuan;

The artist will send the parts to the store (normal parts) three days in advance after receiving them, and offenders will be fined 10 yuan;

The artist will roll up the cold-mounted film immediately after use to prevent dust from entering the cold-mounted film or wrinkling, and offenders will be fined 5 yuan;

Finished products have been produced, and quality problems are found after quality inspection, whether in the early or late stage, quality inspection, as a whole.

The responsible persons involved in the production process shall bear joint and several liabilities, and * * * shall bear the economic losses caused thereby.

Third, the design department personnel responsibilities

1. We must consciously abide by the rules and regulations of the studio and relevant management regulations, and maintain the normal working order and good quality of the design department.

Working environment;

2. Strictly perform their duties, abide by the workflow, obey the leadership, work hard, and complete the tasks assigned by superiors with high efficiency and high quality.

The task;

3. After the work is completed, sundries, appliances and materials should be cleaned up and stored in time to keep the working environment clean and beautiful;

4. Take care of public property and save money;

5. Do not deal with things unrelated to work and business during working hours, and report to the department head when going out to handle affairs;

6. The staff of the design department should collect all kinds of information and materials related to the design on weekdays to ensure the rationality of the design works.

And innovation;

7. I love my job, have a strong sense of responsibility, work actively, work hard and do not seek personal gain.

Unity and cooperation 10 yuan.

8. Must be signed when handing over, quantity, date, name and details;

9. Inform the department head in time to replace the raw materials that are not easy to use, without knowing it or wasting it at will;

10. Back up the photographed photo files in time, and report the photo files unintentionally damaged in the work to the department head in time.

Tube, and require sharpshooters to readjust and make up in time, and shall not intentionally damage the photos;

1 1. If the monthly cumulative cost of designing and making damaged photos exceeds 100 yuan, the excess shall be compensated at the cost price;

12. The photos taken in a hurry must be carefully designed, made well, refined and perfect;

13. We must pay attention to the unity and coordination of colors when designing and making album photos;

14. The staff of the design department shall strictly abide by the photo studio system, and the office hours shall not exceed 10 minute;

15. All staff in the design department can only leave work after completing the specified tasks every day. Emergency dispatch or temporary security of photo studio

Arrange other tasks, and those who do not obey the arrangement will be fined 10 yuan;

16. The staff of the design department must hand over the work affairs when they are resting, and the handover details of the work successors are clearly required. Therefore,

If there is a problem, fine 20 yuan at your own risk;

17. During working hours, you can't go to websites unrelated to work, and you can't talk about private QQ. Violators will be fined 50 yuan.

Fourth, the job responsibilities of all employees.

1. Love my job, be conscientious, have a strong sense of responsibility, be courteous to guests and be enthusiastic in service;

2. All staff should strictly abide by professional ethics and refuse to distribute photos of studio employees and outsiders or make products.

If the price is leaked, the offender shall be fined twice as much as 50 yuan;

3. Check the quality and quantity of photos when sending them back to the designer, and return them in time if they do not meet the requirements.

Back, ask for rescheduling to ensure quality;

4. If any photos are lost in the design room or cannot be released normally for other reasons, the department head shall be informed immediately, and the department head shall be responsible for it.

Notify the manager. Communicate with customers in time and coordinate directly to solve the problem, and ask the responsible person to make some compensation;

5. The whole clerk sorts out the list of customers who want to pick up the parts three days before picking up the parts, and carries out quality inspection. Ask the production staff

Clean up the debris Be sure to check the list to ensure that there are no omissions and mistakes in the photos in the album;

6. Do a good job of communication between the sales department and the design department;

7. Be familiar with the business within the scope of work and the arrangement of photos;

8. Take good care of every customer's photo files or products, don't lose any products, and handle any mistakes in time.

Inform the department head that it is strictly forbidden to delay the customer's time by deliberately not reporting;

9. Please ask the person in charge to sign and confirm any formalities;

10. Protect guests' products, and don't put them in damp places;

1 1. Check the quality of customers' products three days before delivery. Find problems and find production personnel to rework in time.

Ensure time and quality.

Verb (abbreviation for verb) Hygienic requirements of design department

1. All employees in the design department must clean up before going to work every day, and put their articles in the office area.

Standardize and tidy, and impose a fine on 5 yuan for non-executors;

2. Do a general cleaning every Monday morning, cancel the photo studio activities under special circumstances or actively participate in the whole department.

(except the rest), those who do not participate in the cleaning will be fined 5 yuan;

3. All the staff in the design department keep the table clean, the articles sorted and the tools placed before coming off work every day.

Unified norms, offenders fined 5 yuan.

Six, the design department system

1. Work cards must be worn before punching in every day, and everyone should be clean and tidy, with light makeup, and offenders will be fined 5 yuan;

2. Women's personal work and light makeup must be completed before going to work, and offenders will be fined 5 yuan;

3. You can't eat breakfast and snacks in the photo studio, and you will be fined 5 yuan;

4. Smoking is prohibited in the important computer room of the design department, and offenders will be fined 10 yuan;

5. Other personnel who are not required for work are not allowed to enter the work area of this department, and offenders will be fined 10 yuan;

6. Don't go out at work without permission. If you have something to go out, you must apply to the head of the department in advance. Otherwise write "written inspection".

Fines 10 yuan;

7. Clean the regional hygiene of the department at work, and clean your desktop hygiene after work. The last person to leave is responsible.

Be responsible for turning off all electrical appliances, and offenders will be fined 10 yuan;

8. You can't get together to chat and make noise at work, and you can't tell right and wrong in the photo studio; You can't stay or sit around in the leisure area.

Television, offenders fined 5 yuan;

9. Don't use guest cups and disposable paper cups in the photo studio, and don't put personal cups in the disinfection cabinet. Offenders are fined 5 yuan;

10. Learn from each other and improve each other; 2 19 1.cn cooperate with other departments;

1 1. Abide by the rules and regulations of the studio, obey the arrangement of the superior leader, and the offender who cannot contradict the superior will be fined 10 yuan;

12. Have the obligation to protect the articles in the photo studio to avoid damage and loss of the articles. In case of man-made damage, pay compensation according to the price.

3. The staff of this studio should ensure all commercial, technical and commercial secrets, such as cooperative photo studio, turnover, promotion plan, design features, design samples, etc. , and shall not publish all studio materials such as company photos, written materials, samples and templates. And you must not answer some design skills related to studio works.

4. Studio employees should cooperate with each other and respect each other, and shall not abuse, slander, violence or be impolite to the studio manager or supervisor.

5. Employees must get along with each other in the spirit of mutual trust, mutual understanding and mutual encouragement, and must not listen to rumors or spread rumors.

6. Employees should finish all the work arranged by the studio on time.

7. Without permission, you shall not be absent from the meetings and training courses of the studio department without reason.

8. Don't read newspapers and magazines, eat snacks, make noise, play or sing during work hours, and don't chat on QQ for a long time. Keep your voice down at all times so as not to affect others.

9. Take care of all the property of the studio. The equipment of the studio should be the same as your own, and it is not allowed to be destroyed or occupied at will.

10. Losses caused by work mistakes or improper operation shall be compensated accordingly.

1 1. Anyone who privately disseminates various documents in the studio through the network will be punished or transferred from the company according to the seriousness of the case. The original price compensates for the loss. (Deduct 150 points or as the case may be).

12. Don't make excuses to refuse to work overtime. A written application for leave, shift change and shift adjustment shall be submitted to the studio for reference after approval by the supervisor [please inform the studio management if you need to go out during office hours].

13. Employees who are late for work on time or leave early or are late will be deducted 5 points for each time they are late;

14. The first sentence when answering an incoming call should be "Hello, Primary Color Digital!"

15. Employees who meet personal friends in the studio are not allowed to meet in the company's production room.

16. No one is allowed to use BT to download large files such as movies and watch movies during working hours, because this will seriously affect the hard disk and other employees' working mood.

17. Resignation should be 1 month in advance to avoid personal reasons affecting the normal operation of the studio.

18. This clause also applies to any manager of the studio, including shareholders!

The matters specified in these Regulations shall be executed by the supervisor, and 5 points shall be deducted for each item. If the circumstances are serious or those who refuse to mend their ways after repeated education, they shall be dealt with separately as the case may be. All violations shall be handled by the supervisor in duplicate, one of which shall be submitted to the front desk, registered in the deduction register and deducted on the payday.

[1 yuan per minute] The above working hours are: 10: 00- 18: 00.

1. Don't make noise, play, sing or eat during working hours. Especially in front of customers, don't say that colleagues are wrong and maintain a good image;

2. Employees should not make personal calls for more than 3 minutes during working hours, and their mobile phones should be set to vibrate;

3. Do not deal with things unrelated to work and business during working hours, and report when going out to work;

4. During working hours, you can't go to websites that have nothing to do with work, and you can't talk about private QQ;

5. Take the initiative and enthusiasm when answering the first sentence of an external call: "Hello, Xinya Children Photography!"

6. Don't bring emotions into work and affect other colleagues. Quickly adjust your mood and get into work.

Colleagues should be considerate and help each other. If you have any opinions, put them forward face to face. And then solve them. Look at them from another angle.

7. Employees shall not meet personal friends in the store for more than 10 minutes, and the meeting place is in the lobby, and it is forbidden to enter the studio;

8. After the work is completed, sundries, appliances and materials should be cleaned up and stored in time to keep the working environment clean and beautiful;

9. Take care of public property and save money;

10. Check the quality of customers' products three days before delivery. Rework in time when problems are found to ensure time and quality;

1 1. The lunch break shall not exceed half an hour;

12. The personnel on duty should strictly abide by the regulations every day, and the staff in the store have the obligation to assist the personnel on duty;

1 Receive photo registration, and verify in detail that the number of photos is consistent with the bill and the price is accurate;

2 films with quality problems are found on the same day, registered on the same day and returned on the same day;

3 keep the workshop and studio production department clean and tidy at all times;

4. Clean and tidy the shop before work. Turn off all power supplies;

13. summarize the work content every day, report the problems, find and put forward the problems in time and solve them in time;

14. Have a general cleaning every Monday afternoon.

Work spirit 1. Always uphold the working mentality of "the company's customers are parents".

2. Always keep the working mentality of "the guest is always right".

4. Don't rashly promise customers to exceed the requirements of operating conditions, but after the promise, reputation comes first.

"Smile, be polite and be polite" is the beginning of success.

6. "Lively, cheerful and confident" is the source of motivation.

7. "Careful, earnest and initiative" are the elements of service spirit.

Employees must abide by the above regulations, and offenders will be punished for one week.