How should a compulsory shopping guide complain?

The solutions to the tour guide's compulsory shopping:

1. Both parties negotiate;

2. Apply for mediation to consumers' associations, tourist complaint handling institutions or relevant mediation organizations;

3. Submit it to an arbitration institution for arbitration according to the arbitration agreement reached with tour operators;

4. bring a lawsuit to the people's court;

5. Tourists have the right to ask the travel agency to return the goods for them within 3 days after the end of the travel itinerary, and pay for the return in advance, or refund the expenses of the paid travel items.

According to Article 128 of the Contract Law, the parties may settle contract disputes through conciliation or mediation.

if the parties are unwilling to settle or mediate, or the settlement or mediation fails, they may apply to an arbitration institution for arbitration according to the arbitration agreement. The parties to a foreign-related contract may apply for arbitration to an arbitration institution in China or other arbitration institutions according to the arbitration agreement. If the parties have not concluded an arbitration agreement or the arbitration agreement is invalid, they may bring a suit in a people's court. The parties shall perform legally effective judgments, arbitral awards and conciliation statements; Refuses to perform, the other party may request the people's court for execution. (The Contract Law will expire on December 31st, 22).

in article 593 of the civil code, if a party breaches the contract due to the reason of a third party, it shall be liable to the other party for breach of contract according to law. Disputes between a party and a third party shall be handled in accordance with the law or in accordance with the agreement. (The Civil Code will come into effect on January 1, 221)