Is it serious for travel agencies to work overtime?

Delete the word "that". Tuning is really tiring. Internally: the plan should be coordinated with other departments, and visa, reservation, sales and finance should be linked with the plan. Exterior: We should protect customers for the company or sales, and answer all questions related to or unrelated to tourism. 7 days a week, 24 hours a day, lunch break on holidays. Even at 3-4 am, you will get calls from overseas tour guides or customers. Jidiao itself also needs to master the application of office software such as word, excel and ppt. To meet customers, it will arrange all the trips and know all the interesting and delicious things, the ticket prices of all scenic spots, various models, the number of seats, the kilometers between cities, the driving time and so on.

I have been sent overseas before, and there are many things. Flights that land in China basically arrive at midnight, and you can't be found to communicate with each other. The flight is almost over, it's time to pick up people in the morning, and I have to continue to communicate. Thank you for setting up 24-hour customer service separately. After work, we should deal with all kinds of trivial matters between guests and hotels, travel companies and drivers, and occasionally we need to assist guests in translation, communication and assistance.