Introduction of geological tourism facilities

First, the concept of geological tourism facilities

In the geographical scope of geological tourist destinations and the surrounding protected areas, artificial facilities established to provide tourists with food, accommodation, transportation, sightseeing, shopping, entertainment and sports activities can all be called tourist facilities. Tourist facilities are the sum of all kinds of facilities provided by tourist destinations for tourists, including reasonable tourist routes, warm and comfortable accommodation conditions, food with local characteristics and so on. These facilities provide all kinds of services for tourists.

Second, the characteristics of geological tourism facilities

1. Large investment

In order to meet the various needs of tourists, there are more and more service items in scenic spots, and the requirements for facilities and equipment are getting higher and higher. However, the purchase, operation, daily maintenance and repair of facilities and equipment need a lot of capital investment, so the investment in facilities and equipment in geological tourist attractions is large.

2. There are many kinds

At present, more and more geological tourist attractions have changed from simple sightseeing to comprehensive services integrating eating, living, traveling, shopping and entertainment. All services must rely on related facilities and equipment, so there are more and more facilities and equipment in modern geological tourist attractions.

3. High safety requirements

The facilities and equipment of geological tourist attractions are different from other enterprises and institutions. They mainly serve tourists and provide them with use. Therefore, once there is a security problem, it will not only harm the staff in the tourist attractions, but also pose a threat to the personal safety of tourists. In recent years, ropeways, slideways, large-scale amusement facilities and other popular key special equipment are more prone to potential safety hazards. Facilities and equipment in scenic spots must be repaired and maintained according to regulations. To determine the facilities and equipment to receive tourists, a comprehensive safety inspection should be carried out before operation, and it is strictly forbidden to run with diseases.

Three, geological tourist attractions facilities management requirements

The facilities management of tourist attractions is a systematic management activity of various facilities from planning, procurement, acceptance and installation to use, maintenance and repair, and then to renovation (Pinoye, 2008). The management of scenic facilities and equipment should not only adapt to the changing market and meet the needs of tourists, but also have its own characteristics, which require managers, operators and maintainers as follows:

1. Strong comprehensive management ability

The investment and maintenance costs of facilities and equipment in geological tourist attractions are high. In order to meet the various requirements of tourists, the services provided by scenic spots are becoming more and more diversified. The supporting facilities may involve eating, living, traveling, traveling, shopping and entertainment, which requires the comprehensive management ability of the facilities and equipment managers, otherwise the facilities and equipment in the scenic spot will not be managed well. In addition, managers should also pay attention to tourists' feedback on the management level of scenic spots. For example, Fu Yeqin and others (2009) believe that the study of tourists' experience and satisfaction should be the main topic of outdoor rafting and recreation activities in the future. Operators of scenic spots should take the results of tourist experience survey as an important basis for improving service quality and scientific management, and truly achieve people-oriented and humanized management.

2. High technical level

With the progress of science and technology, the entertainment facilities in some modern scenic spots are more and more advanced and their structures are more and more complicated. The technical requirements for operators and maintenance personnel of facilities and equipment are also improved accordingly. Therefore, it is necessary to strengthen the training of scenic spot staff, so that they can operate and maintain advanced facilities and equipment, and ensure the normal operation of all kinds of equipment in scenic spots.

3. High management efficiency

The facilities and equipment in the scenic spot provide services for tourists. They can't break down in the normal operation of the scenic spot, and they must be repaired immediately once they appear. Scenic spots generally have a specific time limit for the maintenance of facilities and equipment, and managers must organize employees to troubleshoot facilities and equipment with high efficiency and high quality to satisfy tourists.

Four, the task of facilities management in geological tourist attractions

1. Ensure the normal operation of all facilities.

One of the important tasks of facility management is to establish a scientific management system, hire technical personnel, ensure the normal operation of all tourist facilities during the business period, and promptly eliminate faults, so as to avoid the reduction of operating income and the damage to the image of scenic spots.

2. Facility safety management to ensure the safety of tourists' lives and property.

Good operation of tourist facilities is an important basis for the safety of tourists' lives and property. The situation of safe production in scenic spots must be highly valued by the managers of scenic spots, and they should always pay attention to the use and maintenance of scenic spots' facilities to ensure the good operation of scenic spots' facilities, the normal operation of facilities and the safe production.

3. Formulate scientific facilities maintenance plans and systems.

The maintenance of facilities is related to the service life of facilities and equipment. Facilities and equipment managers must understand the performance and use requirements of all facilities and equipment, formulate scientific facilities use methods, operating procedures, maintenance plans at all levels and timely maintenance systems, and extend the service life of facilities as much as possible, thus reducing the operating costs of enterprises and improving operating efficiency.

4. Renovation of facilities and equipment

In order to ensure the attraction of scenic spots to tourists, scenic spots must constantly pursue the advanced facilities and equipment. Therefore, according to the market competition and its own situation, the scenic spot should constantly update and transform the original facilities and equipment to improve the competitiveness of the scenic spot.

5. Supply management of various energy sources in scenic spots.

While ensuring the electricity and water consumption of all departments in the scenic spot, we should formulate energy use plans and management schemes to reduce energy consumption and improve the economic benefits of the scenic spot.

Fifth, the significance of scenic facilities management

Apart from sightseeing, tourists are most concerned about whether they can enjoy good food, accommodation, transportation, travel, shopping and entertainment services in geological tourist attractions. In order to realize these services, scenic spots need to improve good tourist facilities and equipment. Therefore, good scenic facilities and equipment are the basic material conditions for serving tourists and developing tourism. In order to ensure the good operation of scenic facilities and equipment, it is necessary to carry out modern, perfect and efficient management of scenic facilities and equipment. Has the following significance:

(1) Good facilities management in scenic spots is conducive to saving costs, thus improving the economic benefits of scenic spots. The investment, operation and maintenance of scenic facilities need a lot of money, and the biggest investment in the development and construction of scenic spots is mainly spent on facilities and equipment. From the point of view of ticket price, only well-equipped facilities can provide high-quality services for tourists and win a good reputation, so as to set a higher ticket price. Therefore, high-efficiency and high-level geological tourism facilities management will be conducive to improving the economic benefits of scenic spots.

(2) Successful facilities management in scenic spots can make all facilities and equipment reasonably configured, and through timely renovation and maintenance, keep the facilities and equipment advanced, so that tourists can be fully entertained in a pleasant and comfortable environment. The function of scenic facilities is an important symbol of quality service in a scenic spot.

(3) The facilities and equipment are in good condition, which can ensure the safety of tourists' lives and property, help to maintain the reputation and good image of the scenic spot, and guarantee the service quality of the scenic spot.