Traditional Culture Encyclopedia - Tourist attractions - How to protect rights when tourism is forced to shop?
How to protect rights when tourism is forced to shop?
Legal analysis: in case of forced shopping or unauthorized change of tourism projects, consumers should immediately argue. If the dispute cannot be resolved, protect your own safety first, and then keep relevant evidence. After the tour, they should report to the travel agency for settlement. If the consumer and the travel agency cannot reach a settlement, the consumer can call the competent department of the travel agency to report the situation, or complain to the tourism quality supervision department or the consumer association.
Legal basis: According to Article 9 of the Tourism Law of the People's Republic of China, tourists have the right to choose their own tourism products and services and have the right to refuse the compulsory trading behavior of tour operators. Tourists have the right to know the real situation of the tourism products and services they buy. Tourists have the right to ask tour operators to provide products and services as agreed.
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