Traditional Culture Encyclopedia - Tourist attractions - What are the daily affairs of the travel agency?
What are the daily affairs of the travel agency?
Every post is different, and so are daily affairs.
Sales are divided into two parts. 1, business sales 2, front desk sales
Business sales: I go to customers every day and spend most of my time on the phone to run my own business.
Front Desk Sales: Facing individual customers and customers who come to consult all day, you need to be familiar with the itinerary of each line.
The operation is also divided into two parts. 1, domestic operation 2, foreign operation
Internal Skill Operation: Just like the elder sister above said.
Sinotrans: It's relatively easy and the profit will be higher. Generally, the quotation will not change once a month. And the surrounding areas of Beijing are selling their peers, which is idiotic.
After-sales service is a very complicated job. As long as it is received from guests, the following work can be collectively referred to as after-sales service.
For example: sending travel notices, arranging tour guides, vehicle transportation, hotel accommodation, receiving agencies, settlement between companies in the two places, returning to tour groups for a return visit, and handling complaints.
Let's simply say so much first. I hope you can become a new force in the tourism team in the future.
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