Traditional Culture Encyclopedia - Tourist attractions - Responsibilities of scenic spot staff

Responsibilities of scenic spot staff

1, subject to the unified management of the company, and strictly implement the company's rules and regulations and workflow. ?

2. Organize all the staff in the scenic spot to learn political theory and business knowledge, actively carry out various healthy activities, and strive to improve the quality and work enthusiasm of employees. ?

3. Responsible for the management of ticket sales and ticket checking in scenic spots; Responsible for the management of environmental sanitation, landscape and tourism order in scenic spots. ?

4. Responsible for the collection of parking fees in scenic parking lots and other related management work. ?

5. Be responsible for supervising the improvement of service quality and staff management in scenic spots.

Tourist guide service standard in scenic spots (narrator)

1. Tour guides (commentators) in scenic spots shall comply with relevant regulations and requirements, and can only take up their posts after obtaining the qualification of tour guides (commentators).

2. Tour guides (docents) should always be enthusiastic about their work and services, and always maintain good working conditions.

3. Tour guides (docents) in scenic spots should respect tourists, be polite to guests, serve with a smile, listen to tourists' opinions enthusiastically, actively and patiently, and try their best to meet tourists' requirements when reasonable and possible.

4, the tour guide (commentator) should be in strict accordance with the tour route and tour content determined by the explanation service unit to explain the service, and shall not arbitrarily reduce the service items or suspend the explanation service.