How to refund RMB 2,400 from Xuri Tianyu Travel

Apply to the court. After consumers deposit 2,400 yuan with Xuri Tianyu Tourism Group, if the operator fails to fulfill its promise, arbitrarily deducts fees, arbitrarily increases prices, or reduces the quality of goods or services, consumers can complain to the Municipal Consumer Committee and submit a refund application to the court. The court will make a judgment and order the merchant to refund the money.