Traditional Culture Encyclopedia - Tourist attractions - How to control the chaos of network chartered cars?

How to control the chaos of network chartered cars?

At about 20 17 12 3 1 7, a traffic accident occurred in Harbin, causing 5 deaths and 7 injuries. The medium-sized bus in the accident was a non-operating vehicle. This is a college student. He got in touch with the driver through a travel website and went to Xiang Xue by bus. During the visit, I found that there are a large number of chartered services on the Internet. Many car owners said that the chartered car they provided is a private car, and the vehicle has no operating qualification, so they will not sign a contract with the charterer, as long as they give money.

Nowadays, many people choose to travel by chartered car when traveling or on business, not only for the convenience of travel, but also to improve efficiency and save costs. In other words, there is a great demand for chartered car service. Among them, the vast majority of people look for chartered flight services through the Internet. However, according to the reporter's investigation, there are a lot of chaos in online chartered cars, such as private cars in the fleet of travel agencies; Charter cars do not sign contracts and do not buy insurance for passengers; The owner increases the price at will, and the condition of the car is worrying. ...

It can be seen that the public's choice of chartered services through the Internet lacks protection for their consumer rights and travel safety. There are many related cases, and the "blood lesson" must be learned. Unfortunately, since 20 17, there have been 189 road traffic accidents involving casualties of tourist passenger vehicles in China, resulting in 87 deaths and 377 injuries ... There are a large number of non-standard charter services on the Internet, and if not handled in time, network charter will create tragedies in the future.

Although the public security department has reminded the public, when choosing the tourist charter service, please choose vehicles and drivers with legal operating qualifications, and don't take passengers on "black" buses without permission. However, on the one hand, many people lack the awareness of standardization and safety, and pay insufficient attention to the standardization of network charter service; In these two cases, it is difficult for the public to distinguish the "black" and "white" of chartered cars through the information provided by the Internet; Among the three, the legal charter service is less and the price is higher, so tourists can only choose "black" cars.

For the chaos of network chartered cars, the author believes that the governance must be combined with "blocking" and "sparse". The so-called "blocking", on the one hand, is to standardize the network information and network transactions that provide chartered services. In the Internet age, most people choose the chartered car service through the Internet. The reporter found that Taobao, QQ group and other platforms provided a lot of information about chartered services. Relevant parties should require and supervise the relevant platforms to fulfill their obligations of review and disclosure, and reduce or even eliminate the "black" car information from surfing the Internet.

On the other hand, local traffic control, tourism and other departments should always maintain the high-pressure governance situation of illegal charter services. The author has noticed that many places are rectifying the chartered car market in response to the chaos of tourist chartered cars. However, this kind of rectification is not combined with online governance, and it is also a "gust of wind" governance. Should be treated online and offline at the same time, but also for a long time. For the "black" car service and the person responsible for the traffic accident who has been complained, it is necessary to deal with it strictly.

At the same time, we should also see that the more public demand for chartered services, the stronger it is, and the current legal supply of chartered services is far from enough. The author thinks it is necessary to give some private cars the opportunity to engage in legal charter service, that is, to allow private cars with good condition and standardized service to operate legally, so as to increase supply and meet demand. Entrepreneurs and investors should see business opportunities from the strong demand for chartered cars, and the regulatory authorities should encourage private cars to engage in legal chartered services just like encouraging the development of online car rental.

Undoubtedly, it is definitely impossible to control the chaos of network chartered cars without governance, but it is definitely not feasible to adopt the "blocking thinking" governance, and only the combination of "blocking" and "sparse" is feasible. In this regard, we can learn from some management ideas and methods of network car. For example, the chartered car service provided by private cars should be allowed to be legalized just like the legalization of online car; According to the characteristics of franchised services, corresponding service standards and management norms should be formulated. In short, it is urgent to standardize the development of network chartered cars.

For everyone's safety, it must be standardized.