Traditional Culture Encyclopedia - Tourist attractions - Summary of Practice for Students Majoring in Tourism Management
Summary of Practice for Students Majoring in Tourism Management
Tourism management is a subject rising with the development of economy. It is a first-class discipline of management, which is juxtaposed with business administration, and has great development space and potential. With the globalization of international economy, tourism is more prosperous. The following is a summary of my internship for college students majoring in tourism management, hoping to help you!
Summary of the internship of college students majoring in tourism management —— During more than one month's internship, I have a certain understanding of the operation mode and daily operation process of the whole travel agency industry. In this process, I not only made new breakthroughs and progress in my professional knowledge, but also added a very important section to my life experience, which will be a valuable asset in my life.
Graduation practice is a transitional stage for students from school to society, and it is a stage for students to adapt to society in advance before they really leave society. Although four years of college life can't be said to be completely divorced from society, it is still far from reality. Through graduation practice, I really realized the difficulty and difficulty of my work. It taught me how to use what I have learned to solve practical problems, and also taught me how to communicate with others and how to become a qualified tourism professional. This internship not only makes me know more about the tourism industry, but also the knowledge I have learned will make me very useful in other industries.
1. This internship is very helpful for me to write my graduation thesis. This time, my graduation thesis is "Countermeasures for the Development of China Tourist Attractions under the Background of Post-financial Crisis". You need to know the development status of some tourist attractions and the current relationship between tourism supply and demand, and you can understand the process of internship yourself. My thesis writing provides a lot of material and inspiration.
2. After 1 month's internship in a travel agency, I have a certain understanding of the basic business and operation of the travel agency. Politeness is the concentrated expression of a person's comprehensive quality, especially when traveling. We should dare to greet people, and do three things in the process of greeting people: mouth, eyes and spirit. We should try our best to meet the requirements of our guests, even if something is not within our responsibility, we should try our best to convey it. Although some unreasonable demands can't be made, they should be rejected in a euphemistic tone to help him find other solutions.
How to get along well with others and communicate well is what an intern must learn. In getting along with others, I always believe that honesty plus sincerity, self-esteem and respect for others will definitely not be rejected by people thousands of miles away. First of all, I get along well with my colleagues. I'm just an intern. I want to see and learn a lot of things. All my colleagues are my teachers and seniors. In the process of work, I learned respect and courtesy. As a tourist, you face the customers directly. Your words can affect the overall impression of the guests on the travel agency and even the whole tour, and even affect the mood of the guests all day. As an intern, you should learn how to make the language you speak comfortable and pleasant for your guests, and then choose to cooperate with you. People will inevitably have mood swings, but such mood swings will often affect others' mood. How to adjust my mentality, face guests, colleagues and even bosses with the best mentality, and how to bring the best smile to others is a problem that I have to seriously think about every day. In this internship, I not only improved my communication skills, but also learned how to adjust my mentality.
Through this internship, I deeply understand that independence and seriousness are the first things an intern should have. Only by cultivating one's independent ability, not relying too much, actively discovering and solving problems, can one really improve the ability to deal with problems and make progress in work. In addition, at work, if you have any questions, ask them boldly if you don't understand them, instead of pretending to understand them. "In a threesome, there must be a teacher." What we have to learn and ask is not limited to our colleagues, predecessors and all kinds of people. There are things we have to learn and understand in every field. Through study, you can work independently, accumulate experience and finally get the one that suits you best.
The work of a tour guide is repetitive and constantly changing, challenging my patience and endurance all the time. Sometimes, what makes people bored is not the external environment, but their own mentality. Often at the beginning, we are full of passion, but slowly, this enthusiasm cools down. In fact, the environment remains the same, and what changes is only our mentality. Every day we can choose a good mood or a bad mood and a negative attitude, so we can choose a good mood and a good attitude!
During the internship, it is common to encounter cold setbacks. If you go to work with your grievances and bad mood and your passion, it will often make things worse. In the face of difficulties and setbacks, I didn't flinch, but faced them bravely. I have been treating guests with a positive and inclusive attitude, trying to decompress myself and create a good and harmonious working atmosphere.
Summary of internship for college students majoring in tourism management. Introduction of internship attractions
1, window of the world
Window of the World is one of the must-see attractions in Shenzhen, covering an area of 480,000 square meters. According to the regional structure and tour activities of the world, it is divided into eight regions: World Square, Asia, Oceania, Europe, Africa, America, World Sculpture Garden and International Street. As a large-scale cultural tourist attraction with the theme of promoting the essence of world culture, Window of the World has gathered the essence of thousands of years of human civilization in the world, with more than 30 scenic spots, including scenic spots, scenic spots, natural scenery, world wonders, folk houses and sculptures, including garden art, folk customs, folk songs and dances, large-scale performances and high-tech participatory entertainment projects. Window of the World recreates a wonderful world for Chinese and foreign tourists with its rich cultural connotation, grand planning and design, exquisite landscape engineering, extraordinary artistic performances and dynamic and exciting entertainment projects.
2. Shenzhen Museum
Shenzhen Museum was established in 198 1 and opened in19881. Shenzhen Museum is a comprehensive museum focusing on geography, and it is the center of Shenzhen cultural relics collection and historical research. The main goal is to become a "domestic first-class, internationally renowned" modern museum. His goal is to educate and disseminate knowledge to the public in the broadest sense. Through exhibitions, publications, lectures and seminars, the public learned about Shenzhen's past, present and future. Peep into the splendid culture of the Chinese nation.
3. splendid china
Covering an area of 300,000 square meters, splendid china miniature scenic spot is the largest real-life miniature scenic spot in the world, which brings together China's 5,000-year history, culture and places of interest. More than 80 scenic spots are distributed according to the territory of China, reflecting the architecture, living customs and customs of China multi-ethnic countries in different styles. "Step into history, step into China" is a vivid portrayal of splendid china miniature scenic spot. In the new century, splendid china miniature scenic spot presents a world of green and flowers. The flowers and trees in the garden are lush, and the human landscape and natural landscape are harmonious and unified, which constitutes a magnificent picture.
4. Chinese Folk Culture Village
China Folk Culture Village is the first large-scale cultural scenic spot in China, which integrates folk art, folk customs and folk houses of various nationalities. It covers an area of 200,000 square meters. The 25 cottages, courtyards and markets in the village were all built according to the original appearance and the ratio of 1: 1. The principle of building a village is "from life, above life, collect the essence and make a choice", from different angles and aspects. The charm of folk song and dance art has been vividly displayed from different levels, such as folk performances in the village, folk song and dance performances in China Theatre, large-scale square art performances in Phoenix Square, and large-scale horse racing live performances in the seaside square.
5. Oriental Overseas Chinese Town
OCT East is located in Dameisha, Shenzhen, China, covering an area of nearly 9 square kilometers. OCT Group invested 3.5 billion yuan to build it carefully. It is the first large-scale comprehensive national eco-tourism demonstration zone in China, which integrates the themes of leisure vacation, sightseeing, outdoor sports, popular science education and ecological exploration. It mainly includes six sections: Hero Valley Ecological Park, Chaxi Valley Leisure Park, Haiyun Valley Sports Park, Huaxing Temple, Theme Hotel Community and Tianlu Mansion, reflecting people. With the planning, construction and management objectives of "scientific and reasonable planning, complete supporting functions, beautiful urban environment, noble fashion and advanced management level", OCT has been built into a modern coastal city after more than ten years' efforts and is known as a pearl on Shenzhen Bay.
6. dapeng ancient city
Dapeng ancient city Museum dapeng ancient city, the full name of which is "Dapeng defends thousands of households", covers an area of 1 10000 square meters, and is the best preserved ancient city in Shenzhen, so Shenzhen is now also called "Pengcheng". 1996, dapeng ancient city Museum was announced. Over the past few years, the museum has collected more than 300 pieces of various cultural relics and compiled and published Dapeng Suocheng, which reflects the history of the ancient city.
Second, the internship experience and harvest
1, as a tour guide in the car
This internship in Shenzhen, the school requires each of our students to simulate a tour guide. We all take turns as tour guides. At first, we all actively participated in it and introduced the characteristics of our hometown in detail. Our explanation brought the students into their hometown like a real tour guide and successfully worked as a tour guide for a few minutes. On the way back to school, each of our simulated tour guides ended in turn. Zhou Xiao, the real tour guide who spent four days with us, gave us an experience summary. He said that our simulated tour guide made progress every time. I was very nervous and unnatural at first, but later I became more and more natural and generous. However, our shortcoming is that our language skills are insufficient and we can't speak clearly. Obviously, we can find our own shortcomings as well as our own strengths. We know how to be an excellent tour guide.
2, back and forth traffic
Our internship in Shenzhen happened just after the Asian Games and before the Asian Games. Traffic management is strict and there is no traffic jam, so the traffic from Guangzhou to Shenzhen is very smooth. It's not too far from Guangzhou to Shenzhen. The bus we took was very luxurious. We only heard the excited laughter of our classmates along the way, and we didn't complain. In my opinion, the students are very satisfied with the traffic situation this time.
3. Travel arrangements
I think there is basically no problem with this trip. The first three days of the trip were full, but we still failed to seize the time to play and spent too much time eating. But on the fourth day, I felt that the arrangement of scenic spots was not very good, because we went to Shenzhen. Of course, we had a good time in shenzhen happy valley. But the fourth day, I went to dapeng ancient city. Many students said that the village structure in dapeng ancient city is not much different from my own village, so I don't have to go to this scenic spot. Combined with the previous three days' trip, make time to go to shenzhen happy valley. Personally, I think this is a better trip.
4. Hotel
We didn't spend much money on this internship in Shenzhen. Naturally, we think the food will be bad, but the school is good to us and our food is good. Usually, traveling with my family in a group tour is not better than ours, even worse than what we ate when we were on probation. The environmental sanitation of the hotel is also good. But it does not rule out that some students think that the food is not delicious, so they buy something else nearby to fill their stomachs. But personally, I think we are not a luxury group, but a trainee, so I think the hotel service chosen by the school is very good and the food is satisfactory to me.
5. Hotel
The hotel where we stayed as an intern in Shenzhen this time is Haotu Hotel. Shenzhen Haotu Inn is located in the middle of Houhai Avenue in Nanshan, Shenzhen, with a unique geographical location, but the hotel environment really disappoints me. There are four people living in a double room. Generally, hotels are equipped with toothbrushes and toothpaste, but I didn't find them when I arrived at the hotel, so I bought everything when I stayed. However, the service attitude of the waiters there is good, and our breakfast is also eaten at the Good Road Hotel. Although the restaurant in the hotel is small, the breakfast is very rich. So the accommodation and breakfast these days are not a problem, they can be satisfied.
Step 6 attract
The first day is to go to the window of the world. The model building of the window of the world surprised me, bringing together world wonders, historical sites, ancient and modern places of interest, natural scenery, folk houses, sculptures, paintings, folk customs and folk song and dance performances, and recreating a wonderful world. Handwork is so exquisite that we traveled all over the world in one day. The next day, we went to Shenzhen Museum in the morning, and went to splendid china and China Folk Culture Village in the afternoon. We all regret it, because our group stayed in splendid china for too long and visited the Chinese folk culture village in a hurry. Naturally, we haven't seen enough things in the cultural village. A garden has gathered folk art, folk customs and folk houses of all ethnic groups, and we feel that we are ethnic minorities. On the third day, we went to OCT in the east. We just wasted the most time queuing to go to Chaxi Valley, and finally there was not enough time. There are some beautiful scenery in Chaxi Valley that I have always dreamed of and I am most impressed. Just like a colorful flower, my favorite sunflower. I went to dapeng ancient city on the fourth day. I think this scenic spot sucks, because the buildings in it are very similar to the villages where some of our classmates live, and the cultural relics in it seem to be found in many tourist places, nothing special. So I don't like the scenic spots I went to that day. I thought Beijing, Qingdao and Yunnan East China all smelled of tourism, but I didn't expect Shenzhen, a modern city, to have so many tourist attractions, which opened our eyes. Generally speaking, I like them very much.
7. Summary
I don't know how long I will be happy. We are reluctant to part with these four happy days of internship. I am very satisfied with this internship in Shenzhen, which not only broadened our horizons, but also made us try to be a small tour guide and deepened the feelings between our classmates. This trip is full and happy. It is because of this complete trip that I learned how to travel. In fact, you have to hurry when traveling, otherwise you will miss many opportunities to play. Usually we follow the rhythm of the tour guide when traveling, but this time we are in groups, and everyone has a map, which not only exercises our judgment, but also promotes the spirit of unity among team members. If given the chance, we will go out and travel around China in an organized, efficient and intelligent way.
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