As a fully-accompanied tour guide, if there is a verbal conflict between the local tour guide and the guests on the tour bus, how should we deal with it?

In front of the guests, in order for the guests not to go to the tour group to complain about me, I think I should stand on the side of the guests

Of course, the best way to adjust is to stop the fight. When talking to the guests, remember not to hurt the local tour guide's face. When you two tour guides are together afterwards, you can talk about the guest's bad qualities.

Secondly, remember, for the sake of To avoid being passive, you should first contact your delegation planner and explain the situation, otherwise you will be miserable

Finally, say good things to the guests. You can buy some small souvenirs and give them to the guests within 50 yuan. , of course, it would be best if the travel agency can reimburse you. You can give the travel agency some advice on this, because after all, the guests are your food and clothing parents

Also, keep it to yourself to help the guests complain after you go back. You have the right to be picked up locally, but everyone is a tour guide and it is not easy. If you can reconcile, just reconcile

I hope my answer can help you.