Traditional Culture Encyclopedia - Tourist attractions - How to complain in different places
How to complain in different places
Legal analysis: consumers can negotiate with merchants to solve the infringement in other places. If it cannot be solved, he can complain to the administrative department for industry and commerce where the consumer is located. Disputes between tourists and tour operators can be solved in the following four ways: the two sides can solve them through consultation; Apply for mediation to consumers' associations, tourist complaint acceptance agencies or relevant mediation organizations; According to the arbitration agreement reached with the tour operators, submit it to an arbitration institution for arbitration; Bring a lawsuit to the people's court.
Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. Disputes between consumers and business operators on consumers' rights and interests can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court.
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