Traditional Culture Encyclopedia - Tourist attractions - How to vividly describe the scene of realizing the tourism needs of target customers?
How to vividly describe the scene of realizing the tourism needs of target customers?
1. Personalized demand: First of all, personalized demand is an important aspect of customized tourism products. Different customers have different preferences and needs, and tourism products must be able to meet their individual needs.
2. Service quality demand: Secondly, service quality demand is also the focus of many tourists. As a high-end tourism mode, the service quality of customized tourism has received great attention.
3. We can superimpose the scene on the journey from the customer perspective and the enterprise perspective, so that we can more intuitively find the improvement points and optimization points closer to the customer's needs on the journey contact, thus strengthening the sense of purpose in customer experience transmission.
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