What are the job responsibilities of Ctrip Car Customer Service?

Answering calls, processing orders, and complaints.

Job content: 1. Responsible for the sales of travel products on Ctrip and other platforms; 2. Answer customer inquiries online and provide reasonable guidance to facilitate order placement; 3. Responsible for confirming customer information and ordering information.

How to contact Ctrip manual customer service: First, we open the "Ctrip" program, enter the homepage, and click the "Customer Service" option in the bottom menu bar. Next, we click on the “Consultation” option located in the picture below. Then we click on the module question we asked again, find the corresponding module, and click on the corresponding option.