The old man died of altitude sickness during the journey, and the court: the travel agency failed to fulfill its security obligations.

On April 18, China Association for the Aged and China Institute of Judicial Big Data released 202 1 National Warning Education Case on the Protection of the Rights and Interests of the Elderly.

According to the above case introduction, the court held that for high-risk plateau tourism projects, travel agencies should perform higher security obligations than ordinary tourism projects. In the case that Old Wang Man didn't fill in the safety information card, the travel agency still agreed to sign up for the plateau tour. There are loopholes in the travel agency's safety reminder and risk warning for the elderly, and the travel agency's emergency plan is insufficient when the elderly are in danger. The court ordered the travel agency to pay the plaintiff death compensation and other expenses totaling * * * 159497.8 yuan.

Relevant departments should formulate service standards for the elderly in a timely manner and strengthen the supervision of safety work; Travel agencies and other related service agencies shall, according to the special circumstances of the elderly, conduct risk assessment and formulate emergency plans to deal with emergencies. At the same time, the elderly themselves should fully understand the tourism content, choose to participate in projects that are allowed by physical and mental conditions according to their actual situation, and do not try high-risk projects or blindly pursue excitement, so as not to cause unnecessary personal injury.