Traditional Culture Encyclopedia - Tourist attractions - How about Ctrip customer service in Huashan, Jinan?
How about Ctrip customer service in Huashan, Jinan?
1, communication skills: customer service personnel must have good communication skills, be able to accurately understand customer needs and answer customer questions in time.
2. Technical reserve: Customer service personnel need to have certain computer and network knowledge, including the use of various office software and operating systems, and understand basic network knowledge, so as to better handle customers' inquiries and problems.
3, hard-working: customer service needs to work overtime frequently, weekends and holidays, so customer service personnel need to have the ability to work hard and adapt to fast-paced work.
4. Knowledge reserve: Customer service personnel need to know the tourism market and product information, and have rich tourism knowledge, so as to better answer customers' questions and provide professional advice.
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