Traditional Culture Encyclopedia - Tourist attractions - Is it the responsibility of the travel agency to buy fake goods during the tour?
Is it the responsibility of the travel agency to buy fake goods during the tour?
Article 34 When organizing tourism activities, travel agencies shall order products and services from qualified suppliers.
Interpretation: Since you bought a fake, it means that the tour guide of the travel agency is not a qualified supplier or a qualified product; If there is any doubt about the product quality, the travel agency is obliged to provide qualified certificates such as supplier qualification.
Thirty-fifth travel agencies shall not deceive tourists by organizing tourism activities at unreasonably low prices, and obtain illegitimate interests such as kickbacks by arranging shopping or paying for other tourism projects.
When organizing and receiving tourists, travel agencies shall not designate specific shopping places or arrange other paid tourism projects. However, unless it is agreed by both parties through consultation or requested by tourists and does not affect the itinerary of other tourists.
In violation of the provisions of the preceding two paragraphs, tourists have the right to request the travel agency to handle the return and advance the return fee within 30 days after the end of the travel itinerary, or refund the paid travel expenses.
Interpretation: if you specify a shopping place, you can directly ask the travel agency to return the goods regardless of whether there are quality problems in the products; If a travel agency publicizes a commodity and describes the quality of the commodity in detail, but the actual purchase does not match, then it belongs to the travel agency cheating tourists and should be jointly and severally liable with the merchants for tourists.
When traveling in other places, many tour guides will use the information asymmetry of tourists to induce and deceive publicity. The travel agency must prove that it has fulfilled its obligation to inform and has not cheated, otherwise it will bear the responsibility of returning goods and refund and severe punishment.
What are the characteristics of "group buying pit" and group buying pit?
What should I do if I am cheated by shopping and traveling with a group? How to protect rights when shopping with a group? j
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