Model essay on self-summary of tourism activities

Life is too short to live, so don't make yourself too tired. Go out for a walk if you want. I have compiled the "Model essay on self-summary of tourism activities" for reference only, hoping to help everyone!

Chapter 1: Model essay on self-summary of tourism activities All relevant units, municipal civilization office and relevant departments under its jurisdiction:

In order to further guide people to strengthen their awareness of civilized travel and develop good travel habits, according to the relevant work requirements of the Central Committee and the Provincial Civilization Committee, the Municipal Civilization Office, the Municipal Tourism Bureau and other units jointly launched a publicity and education campaign on the theme of "Enjoy the world and be accompanied by civilization". Combined with the requirements of the central and provincial activities, the activity highlights the theme activity of "adding points for China and adding color for Jiangsu", plans xx civilized tourism activities, cultivates the general public's tourism consciousness of "stressing civilization, cultivating new styles and attaching importance to etiquette", and builds a sincere, friendly, hospitable, safe and orderly tourism environment in our city.

I. Activity time

20xx April ~ 165438+ 10 month.

Second, the activity organization

The event was jointly sponsored by the Municipal Civilization Office, the Municipal Education Bureau, the Municipal Transportation Bureau, the Municipal Bureau of Landscape Architecture, the Municipal Tourism Bureau and the Communist Youth League Committee. Co-organized by the Municipal Civilization Office, travel agencies and tourist attractions, and undertaken by China xx Network and xx Community Network.

III. Contents of activities

1. Promote the construction of civilized tourism management mechanism

The member units of the joint meeting of civilized tourism and the steering committee of the municipal tourism industry shall, according to their respective responsibilities, strengthen management, promote work, form a working system of overall coordination and linkage among all parties, and regularly summarize and deploy civilized tourism work. Implement the "Interim Measures for the Management of Uncivilized Behavior Records of Tourists" and establish an uncivilized information notification mechanism for tourists. Public security, transportation, tourism and other departments should implement the system of pre-trip education, in-trip guidance, and post-trip summary, and make good passport clearance, group clearance, exit clearance, traffic clearance, landing clearance, and itinerary clearance to ensure civilized tourism in every link.

Activity time: throughout the year.

2. Civilization propaganda of tourist attractions.

In accordance with the requirements of "National Civilized City Evaluation System", all tourist attractions make unified arrangements for environmental sanitation, public welfare atmosphere creation and civilized dining table action, and put them in place. In a prominent position, we will strengthen the publicity of civilized tourism public service advertisements and the display of industry service standards, and carry out civilized notification, civilized reminder and civilized persuasion activities. Combined with the opening of parks in our city, we will build a park cultural brand, and rely on various theme parks to focus on the activities of "enjoying the xx flower show and being civilized tourists". Combine the key points of civilized tourism and the hot spots of volunteer service activities, organize a team of civilized tourism volunteers, walk into scenic spots and take to the streets of squares, and guide the general public to enhance the civic awareness of civilized tourism. Give full play to the role of citizens' visiting groups, go to various tourist attractions, open parks, relevant window units and travel agencies in groups and batches, make unannounced visits on the spot, give timely feedback and urge rectification, and promote the requirements of civilized tourism to be implemented and fall to the grassroots.

Activity time: throughout the year.

3. Civilized tourism education "experience and share" parent-child action

In order to further improve the quality of civilized tourism of primary and secondary school students, strengthen the behavior education and habit formation of civilized tourism, and give full play to the role of demonstration and family guidance of minors, we will focus on two activities:

(1) Primary and secondary school students' "Experience and Share" series of action contests. The activity will collect four kinds of shared works of American writing, calligraphy and painting, photography and micro-video, and carry out artistic processing and theme creation around the characteristic scenic spots, character stories and instantaneous events in the civilized tourism experience, and select outstanding works. The column of "Experience Sharing Action of Civilized Tourism Education for Primary and Secondary School Students in xx City" was set up on the all-media platform of China xx Network for centralized display. Excellent works will be recommended to participate in the provincial selection.

(2) "Small hands holding big hands" volunteer service activities. Using the civilized small blog platform, we will gather civilized voluntary families, carry out the voluntary service activities of "holding hands with small hands" led by students, practice the convention of "civilized tourism" through social practice and community activities, carry out a one-day small volunteer activity in scenic spots, and record the process and experience of participating in the activities. Achieve the goal of educating a student, driving a family, influencing a group of tourists and promoting social civilization.

Activity time: June 20xx ~ 65438+ 10.

4. "Youth and Civilization Walk Together" College Students' Backpack Action

In order to strengthen the propaganda and guidance of youth civilized tourism, encourage college students to participate in the propaganda activities of "civilized tourism" and carry out large-scale backpacking activities of "youth and civilization". Jointly carry out activities with various vocational colleges in xx to encourage students to form a "civilized tourism" backpack team for college students. Combined with summer social practice, we should start from ourselves, consciously maintain public order, protect cultural relics and the natural environment, and maintain environmental hygiene during our travel around the country. Practice civilized tourism in various ways, publicize civilized tourism at the same time, use new media to spread the concept of civilized tourism, and rely on investigation reports, practice reports and research reports.

The event will provide a unified logo and flag for the participating teams, and set up a theme page to record the dribs and drabs of college students' backpacking. The event will finally select the "Excellent Team Award" and "Excellent Organization Award".

Activity time: June 20xx ~ 65438+ 10.

5. "I speak for civilized tourism" public welfare publicity activities

Advocating civilized tourism and preaching travel instructions are the work contents of each team guide, team leader and scenic area commentator after receiving the tour group. The activity encourages tour guides, tour leaders and scenic area commentators of travel agencies to make full use of their professional experience, fully demonstrate their eloquent and versatile professional qualities, actively speak for civilized tourism and promote xx tourism.

Volunteers who are willing to spread "civilized tourism" are welcome to record their own clips of promoting "civilized tourism" and upload them to the activity platform (xx network, longan TV client). Publicity content and pictures include self-introduction, business display, civilized guidance language, etc. The way of publicity can be said, sung and played freely with props. Video time does not exceed 1 min. Finally, 10 excellent videos will be selected by netizens and experts, and will be made into public service videos. Used for propaganda of civilized tourism in our city.

Activity time: May to June, 20xx.

6. "Meet Civilization" Civilized Tourism Experiencer Recruitment Action

In order to fully mobilize the general public's attention and participation in civilized tourism publicity activities, the activities recruited "civilized tourism experiencers" from the public through the WeChat platform of xx network and the WeChat alliance of xx city. The application method is to upload 1 photo of your own travel, say a reason for your application and your opinion on civilized tourism, and then invite friends to vote. The event will recruit 10 "civilized tourism experiencers" according to the final number of votes.

Qualified "civilized tourism experiencer". Everyone can take a companion to participate in the free civilized experience tour provided by the organizer, feel the beauty and history of the ancient villages in the suburbs, publicize the beautiful tourist scenery of xx through their own WeChat and Weibo, and practice and spread the concept of civilized tourism.

Activity time: September 20xx ~ 65438+ 10.

7. "Civilized tourism all the way" healthy cycling low-carbon action

In order to advocate green and civilized travel, innovate healthy lifestyles and create a better environment for urban development, China xx Network and xx Community Network specially organized healthy cycling activities with the theme of "Traveling xx, Spreading Civilization", aiming at guiding citizens to pay attention to and participate in civilized travel, healthy and environmentally friendly lifestyles.

Since its establishment in March, 20xx, the cycling team of "Civilized Tourism" has formed a cycling volunteer team of 300 people, dressing the, with a unified flag, and accumulated many experiences in cycling publicity activities. This year, cycling activities will continue to recruit cycling volunteers for the whole city, and the activities will also develop in a routine and diversified direction, go deep into the surrounding villages, urban parks, commercial squares and transportation hubs of our city, participate in various special garden parties and other related activities in our city, spread the concept of civilized travel, discover the good deeds of civilized tourism, and gradually form the propaganda characteristics of "civilized tourism" in our city.

Activity time: 20xx years.

8. "Add points for China" Tourism volunteers enter the community special public welfare action

With the theme of "being a civilized tourist, adding points for China" and focusing on "harmonious community and civilized tourism", the activity called on more citizens to join the team of tourism volunteers, encouraged them to go into the community to preach the knowledge of civilized tourism, and supported community residents to go out of their homes and participate in more tourism and cultural activities. The event will form a grand alliance of civilized tourism, inviting transportation hubs, subway departments, traffic control departments, well-known travel agencies, well-known scenic spots, well-known motorists' clubs and other tourism-related industries and organizations to join. * * * Activities such as "Collection of Civilized Tourists", "Publicity of Civilized Tourism Public Welfare Ambassadors", "Civilized Tourism Lecture Hall" and "Civilized Tourism Market" will be promoted, and * * * will be "displayed" through online and offline interaction.

Activity time: May to September, 20xx.

Four. Activities require

1. Attach great importance to it and actively participate in it. Improving the quality of citizens' tourism civilization is a publicity and education practice activity directly facing the general public, which involves a wide range and requires high standards. All localities and departments should take civilized tourism as an important measure to strengthen the construction of the socialist core value system, as a major event to improve the quality of citizens and the degree of social civilization, combine reality with local conditions, formulate activity plans, implement safeguard measures, and actively participate in the series of activities of "Happy and Civilized Traveling Around the World".

2. Cooperate with each other to form a joint force. It is necessary to give full play to the responsibilities of the member units of the joint meeting of civilized tourism in the city, so as to carry out their duties, cooperate closely and promote together. Civilization offices at all levels should, under the leadership of the Civilization Committee, conscientiously perform their duties of organization and coordination, and take the lead in doing a good job in action plan arrangement, publicity and mobilization, organization and deployment, inspection and supervision, etc. The tourism department should strengthen the responsibility and role of travel agencies, establish post responsibility system, define work objectives and plans, and ensure that all activities are promoted in place.

3. Strengthen publicity and expand influence. Intensify social propaganda and media propaganda. xx Daily, xx Evening News and xx Radio and Television Station reported the progress of the incident, social response and network interaction from all angles. China xx Network opened a special website for activities. Leyou xx Travel Network official website, Leyou xx Smartphone Client, xx Travel Official Weibo, Wenming XX and other WeChat platforms are pushed simultaneously to achieve better publicity effect. Strengthen social propaganda, broadcast and post posters and civilized expressions of "civilized tourism" in large electronic display screens, community bulletin boards, main corridors and QQ groups in urban areas, and improve the public's awareness rate of "civilized tourism". All scenic spots should create a strong civilized tourism atmosphere, increase the tips of civilized tourism and "civilized dining table", and create a good atmosphere to enhance the quality of tourism civilization.

At 5: 00 am on August 7, the company's tourism members gathered at three stations and took a bus from the triangle to xx tourist area. 5-day tour of this tour; 38 tourists, including 25 hotels; 5 team members of other member enterprises; There are seven family members. Tourist routes mainly reach xx, xx, xx, xx, XX; Visit 12 scenic spots. 1 1 afternoon 18: 50, all members of the tour group flew directly from xx and then returned to xx safely, and the tour ended successfully.

The purpose of this activity is not only a good opportunity for everyone to relax physically and mentally, but also a good opportunity to go out and study. What is important is how to integrate team spirit into the activities on the basis of showing the group's concern for employees, and what is more important is to create a United, cohesive, active and enterprising atmosphere for all employees.

The trip is divided into several stages.

First, the preliminary preparation, making plans

1. According to the policy and the spirit of the instructions of the superior on tourism activities, the trade union of the company first organized the managers of all departments to hold a briefing to report the spirit of this activity, the tourism situation and the overall thinking of tourism to everyone. Managers of various departments put forward many ideas. Finally, the ideological understanding was unified, and the managers of all departments unanimously expressed that they should accurately convey the spirit of activities to employees and do a good job of ideological mobilization with the trade unions.

2. Make plans and sign agreements. In order to satisfy the employees in this trip, the trade union organizers brought together the heads of various departments, backbones and employees with rich tourism experience, and made a detailed study on the selection of tourist routes, the essentials of signing agreements, the precautions for tourism safety and the arrangement of specific activities. According to the principle of giving priority to work, rewarding the advanced and caring for the elderly, the list of people for this tourism activity was determined. Wang Lai, deputy general manager, and Chen xx, manager of the security department, served as the team leader, responsible for the whole process of tourism management, and made a detailed activity plan, and signed a tourism agreement with Langfang Qiu Jin Travel Agency and reported it to the group.

Be careful before departure to ensure safety. In order to ensure the smooth progress of this activity, on the afternoon of August 6, the trade union organized tourism activists to hold a pre-departure exhortation meeting. General Manager Wang Lai particularly emphasized:

(1) We must pay attention to our corporate image, develop our team spirit and spread our corporate culture. Don't forget, we are Xinao, and we should know how to do it.

(2) During the journey, don't change your itinerary or fall behind. When going out, there should be no less than 3 people and ask for leave from the team leader, and always pay attention to their own safety.

(3) Be vigilant when dining, staying and traveling to ensure personal and property safety.

Second, the tourism activities are colorful and there are many smiles.

At 4: 30 am on August 7th, a team of 37 people kept laughing and laughing during the trip, and the lively atmosphere was warm, and the tour guide was filled with emotion. Admire the admiration of the players; Family members are excited and bring joy to young people; What brings us is unity, mutual assistance and cohesion, and creates an atmosphere of youth and vitality. More is a variety of gains, reflecting the good team spirit of the hotel. How many laughter appeared:

Funny point 1: pull songs, sing duets, and make idioms.

On August 7, just before dawn, the tourism team set off in a mighty way. At 8: 30, the group leader's joke aroused everyone's interest, so the young people who couldn't stand loneliness rushed to sing. Mr. Wang suggested dividing the middle of the car into two groups, singing and making idioms. First of all, all the members stood up and sang the song of the new Olympic Games, and the fierce singing competition began. "Left team, come to one; One, left team. Right team, one; One, right team. . . . . . "Suddenly, people were buzzing, singing was loud, applause continued, jokes, singing, operas, stories, dialogues, idioms and other carriers were different, and the whole carriage became a sea of joy. Not to mention, team leader Chen xx, who is tone-deaf, has also become an inner show today, and his pronunciation is quite accurate. The tour guide was infected by the passionate atmosphere of our team and couldn't help taking part in the activity.

Laughter 2: Visit.

The first stop was the xx branch of xx Company. Everyone got off the bus and put on the company's work clothes. The team leader asked everyone to enter according to company regulations. They must turn off their cell phones and beepers and leave their lighters outside the door. A neat team marched into the company and entered the company's headquarters. The most striking thing is two circular gas tanks. We were received by Song, the director of the company. As he walked along with the neat team, he introduced that the station covers an area of 40 mu, saving 20xx0 cubic meters. In the first half of the year, the operation was considerable, exceeding the plan, and increasing sales for yourself in the second half of the year. The completion situation should be no problem. Everyone will laugh at this. Walking to the office area, the most striking thing is the scarlet letter posted on the wall: "Advanced values, excellent employees and scientific management make first-class enterprises." Reading between the lines, tourism members have seen the development of the enterprise and the hope of the company's century-old development.

Laughter 3: Fisherman's Music

On August 9, I stayed at xx Fisherman's House. After dinner, I went to the garrison compound to attend a bonfire party. The fishing song "Welcome to xx Fisherman Yangko" aroused everyone's interest and joined the activities one after another. You see: Wu xx is riding a donkey and running around in the crowd with a whip in his hand; Wang X raised his fan with both hands, danced yangko and danced. Ma X took the old lady's foot and turned with the swing of the dragon; Captain Chen xx took the lead in chasing fireballs. . . . . . The bonfire was lit. With the music and rhythm, around the bonfire, everyone jumped up hand in hand, shouting songs, and the leader, General Manager Wang, took his family with him and entered the fisherman's music together. . . . . . Laughter, singing, singing and applause.

Laughter 4: Care for each other and help each other. The manager arranged for everyone to go to bed early, and then went back to their rooms to rest. At 24: 00, Wu xx got gastroenteritis and was tossing and turning in bed. Comrade Li X, who is in his 50 s in the same dormitory, sees it in his eyes and hurts in his heart. While not disturbing others to rest, I found the medicine and reported it to the team leader. General manager Wang arranged for Chen xx and Chen Cun to be sent to the local hospital. Despite his tired body, General Manager Wang looked at the next room and everyone was sleeping, so he was relieved. He called the hospital from time to time to find out about Wu xx's illness. Fu Chunjiang caught a cold, had loose bowels and couldn't eat. The players all reached out and were busy sending hot water, medicine and greetings. General manager Wang, the group leader, specially arranged a meal for him, made hot noodles and sent them to Fu Chunjiang. With everyone's help, he recovered the next day and Fu Chunjiang smiled.

Third, return safely and achieve fruitful results.

1 1 In the afternoon, all members of the tour group flew directly from xx to xx, and then returned to xx safely. The tour ended successfully, but they had a lot of feelings, imagined and gained a lot during the trip.

From our trip, we can see that the coordination, service and attitude of the two travel companies and the three car companies that serve us have not reached our satisfaction. From this, we can see that there are problems in the coordination of the three companies, and it is precisely because of the problems that all kinds of things have happened. So is there such a problem in our service? What kind of service attitude and quality can achieve customer satisfaction? I think, you have a lot of feelings and some problems when you accept other people's service during your trip. How to change your service, adjust your mentality and face your work from a new angle is the focus of this trip.

Chapter 3: Time flies, and a brand-new 20xx is coming. Looking back on the past 20xx years, I have the honor to become a member of xx International Travel Service and come to work in our xx postal business department. At the same time, this is also my third month in the company. Looking back on these three months' work, with the support and help of the company's leaders and colleagues, I quickly became familiar with the company's business, mastered the basic operational business processes, and actively demanded progress ideologically. The work since this year is summarized as follows:

First, study hard and do a good job with a high sense of responsibility.

At the beginning of coming to the company, I mainly study around the company's business, get familiar with and master the company's main business processes as soon as possible, and consult leaders and colleagues modestly in time when encountering problems, so that I can quickly enter the role and integrate into the company's big family. I always insist on learning the theoretical knowledge of tourism, always pay attention to the real-time dynamics of tourism, master the cutting-edge information, constantly improve my comprehensive business ability, always be strict with myself, work hard, strive to be an example, and constantly improve my ideological and political quality.

Second, enthusiastic service, with high-quality service to repay customers.

Tourism is a comprehensive service work, with attitude determining action, strong sense of responsibility, learning to put yourself in the other's shoes, starting from the customer's point of view, anxious about what tourists think, putting full enthusiasm into practical work, and providing high-quality and efficient services for customers. Cut with practical action

Practice the concept of enthusiastic service.

Third, sincere unity, high efficiency and enthusiasm to create good results.

A dynamic and passionate work team can often get twice the result with half the effort in the work. At work, I humbly ask my leaders and colleagues for serious advice, regard every meeting and exchange as a good learning opportunity, pay attention to summing up my study at work, transform and improve in my study, and make myself quickly integrate into the company environment and adapt to the new job. In business, we cooperate closely, help each other, * * * pursue the rapid improvement of performance, and constantly exchange work experience in practice, so as to deepen business knowledge and grow better with colleagues. In life, I actively mingle with leading colleagues and become good helpers and partners of leaders and colleagues.

Fourth, focus on and actively explore new areas of the company's business.

First, actively expand channels at work, actively explore new customers and explore potential customer groups by using websites, forums, qq groups, friends gatherings, etc., learn from the advanced marketing models of other companies, and continuously improve the company's performance.

Second, do a good job in emotional communication with old customers, conduct targeted follow-up visits to communicate with customers, carefully sort out customer opinions and suggestions, and cultivate feelings with customers.

Third, actively establish a good interactive relationship with peers in scenic spots, enhance friendship and deepen feelings, so as to achieve a happy cooperation.

Verb (abbreviation of verb) Shortcomings in Work and Work Plan for the New Year

In these months of work, I personally have many shortcomings:

First, the business is skilled enough, and there is still a big gap between leadership and actual work needs.

Second, the performance was not outstanding and did not meet the ideal expectations.

Third, the work is sloppy and not detailed enough. I will try to correct my problems in the future. I hope leaders and colleagues will help me a lot and point out my shortcomings and deficiencies. I will listen humbly and correct it in time.

In the new year, I will strive to improve myself from the following aspects:

First, continue to strengthen study, broaden knowledge, strive to improve their cultural literacy, and seriously study tourism professional knowledge and related common sense. Enrich your knowledge reserve.

Second, I can skillfully operate business processes, so as to adjust my own shortcomings, and introduce and publicize different models and themes for different groups of tourists.

The third is to know the latest itinerary and quotation in time, so as to better serve customers. Fourth, in addition to business processes, I hope to have the opportunity to understand the relevant tour guide processes, so as to better solve problems for leaders and better serve the company.

Chapter four: The years of self-summary of tourism activities are fleeting, and the busy 20xx years have passed. In this year, under the correct leadership of the company's leaders, with the cooperation and help of various departments and colleagues, through unremitting efforts and hard work, tourism marketing has been carried out smoothly and achieved certain results. The following is a summary of my work this year:

First, complete the marketing work.

In the whole year, the total revenue of tourism marketing and promotion will be 1 100 million yuan, tourists will be received 1 100,000 yuan, ticket revenue will be generated 1 100,000 yuan, and the number of travel agencies will be received 1 100,000 yuan, creating total tourism revenue 1 100 million yuan; This year, I used my brains to find the market in tourism marketing and worked hard; Stride forward for customers and win the market with quality service; Strengthen ideological study, learn professional knowledge such as tourism legal knowledge, marketing methods and skills, and learn various management systems of the company to continuously improve their political consciousness and professional level. After a year of hard study and hard work, the assigned task indicators have been successfully completed.

Second, do a good job and achieve remarkable results.

This year, I used my brains in tourism marketing, constantly innovated, and carried out activities through various measures to attract tourists to xx, which achieved remarkable results and won many praises from higher authorities.

Third, my work practice.

1. First of all, the strong support of the provincial companies to the xx District Tourism Development Zone has provided me with many favorable conditions for carrying out marketing work; Secondly, the tourist area where I am located has a superior geographical position, rich tourist attractions, rich tourist resources and many tourists, which has laid a solid foundation for my marketing work. In order to make the tourist area of xx District better show to the world and attract more people to visit, I actively carry out various publicity activities, increase the publicity of the advantages of tourist projects in XX District through radio, television, leaflets and brochures, and establish the tourist brand of XX District.

2. Vigorously promote the tourism industry in our region by developing the most comprehensive model essay reference writing website, commodity fairs, promotion meetings and other travel Expo activities. This year, I assisted xx Travel Agency to organize the 4th Spring Tourism Customs Exhibition, and the publicity effect was remarkable. Organize xx tourism enterprises to participate in Chongqing's "20th China Domestic Tourism Fair", and further enhance xx's tourism image by distributing materials, exchanging and cooperating at the meeting. It has greatly enhanced the brand effect of the tourist area and attracted more tourists to xx.

3. Do a good job in the reception of tourism promotion conferences in various tourist attractions. Through the reception, we will promote xx tourism to the merchants who have been attending the tourism promotion conference in our region, fully grasp every publicity opportunity, and cooperate with the merchants who will attend the conference to achieve a win-win situation. Organize tourism enterprises to participate in the promotion meeting of "Walking into the Grand View Garden of xxx Island-the Watery Journey of XX".

4. Do a good job in briefing and information compilation and distribution, and expand the tourism influence of our region; Throughout the year, I * * * produced a travel bulletin of xx scenic spot * * 12, and published many articles on serving grassroots cadres and serving the masses in daily newspapers, business newspapers (xx today) and district agency briefings.

Watch this. Do a good job in the publicity and reporting of the World Expo, and do a good job in the publicity and reporting of "double services". Timely submission of more than information 100 effectively promoted the development of xx tourism.

5. Do a good job of interaction with travel agencies; I also often contact many travel agencies to assist the development of xx tourism. The topic of ideological reports attracts travel agencies to promote our tourist area in a win-win way with * * * development and interests, and organize delegations to visit our area for publicity, and complete the marketing promotion of xx tourism through various measures.

During my 20xx years of work, I worked hard, made great efforts, and tried my best to complete all the work, making my own contribution to the development of the company. In the new year, I will continue to strengthen my working ability, undertake more tasks and take more responsibilities, so as to improve my business ability.