Is there a handling fee for canceling the order refund?

In general, there is no handling fee, but in some cases, there may be a handling fee. For example, if you book a plane ticket, you may have to pay a certain handling fee to the airline for refund. The specific situation needs to be subject to the order.

According to the help explanation of Tuniu Travel Network on refund, there is no explanation that there is a handling fee for refund. The refund instructions are as follows:

1. Refund method:

1. Online payment includes Tencent Tenpay, Fast Money Credit Card, Fast Money Online Payment and China Merchants Bank Credit Card Direct Connection;

Two. Time of receipt of refund (from the time when the financial department completes the refund):

1, processing time 1-2 working days.

2. The above time is for reference only, and the actual arrival time is subject to the progress of bank processing (except cash).

As can be seen from the above explanations, Tuniu Travel Network does not charge a refund fee. However, if there are relevant terms in the process of placing an order, especially the statement that there is a handling fee for refunding or canceling the order, it needs to be implemented in accordance with the terms of the order at that time. If there is no relevant interpretation clause, you can't charge the handling fee forcibly, otherwise you can complain.