Traditional Culture Encyclopedia - Tourist attractions - What's the difference between a travel consultant and a travel customizer? What professional qualities and skills do they need?

What's the difference between a travel consultant and a travel customizer? What professional qualities and skills do they need?

They are two different professional roles in tourism; Service consciousness and customer demand analysis.

1. Travel consultants are usually travel agencies or employees of travel agencies. They provide customers with travel advice and suggestions, help customers choose suitable travel destinations, make travel plans and arrange travel details; A tourism customizer is a professional who specializes in tourism customization services. They work directly with customers to provide them with personalized and customized travel experiences.

2. Travel consultants have a good sense of customer service and can provide professional, friendly and thoughtful services to meet the needs of customers.

3. Travel customizers can accurately understand customers' travel needs and expectations, conduct demand analysis and collect relevant information.