Traditional Culture Encyclopedia - Tourist attractions - What rights do tourists enjoy and what obligations should they undertake?
What rights do tourists enjoy and what obligations should they undertake?
1. Tourists have the right to demand that their religious beliefs and national customs be respected.
Two, tourists have the right to know the real situation of tourism services, and have the right to ask the tour operators to provide services such as content, grade and cost.
Three, tourists have the right to choose their own tourism services, and refuse the compulsory trading behavior of tourism operators.
Four, personal and property damage or tourism operators did not provide standardized services to tourists, shall enjoy the following rights:
(a) to claim compensation or compensation from the tour operators who have harmed their legitimate rights and interests.
(two) to complain to the tourism administrative department or the relevant departments and organizations where the tourism operator is located or where the damage occurs.
(3) bringing a lawsuit to a people's court.
Five, tourists should abide by national laws, regulations and social ethics, respect local ethnic customs and religious beliefs.
Six, tourists in tourism activities, should protect tourism resources, take good care of tourism facilities, and consciously abide by the safety regulations and health regulations of tourism order and tourist attractions.
Legal basis: According to Article 9 of the Tourism Law of the People's Republic of China, tourists have the right to choose their own tourism products and services and have the right to refuse the compulsory trading behavior of tour operators. Tourists have the right to know the real situation of the tourism products and services they buy. Tourists have the right to ask tour operators to provide products and services as agreed.
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