How to apply for the annual card of Tenglv E Animation Tourism?

First, buy an annual card, then enter the Tenglv E cartoon annual card member center, select the annual card that needs to be activated to complete the processing, and then face recognition+QR code scanning+ID card verification will enter the park.

1. Buy annual cards online.

Step 1: You follow the official account of E Cartoon WeChat through your mobile phone or enter other third-party online channels to confirm your current location.

Step 2: Click "Buy Annual Card" to complete the login/registration, and use the commonly used mobile phone number to register.

Step 3: Select the purchase quantity. The maximum quantity of a single purchase is 10. You can buy it multiple times.

Step 4: Click "Buy Now" to complete the payment through WeChat payment.

2. Year card activation

Step 1: You enter the Annual Card Member Center, select the annual card to be activated, and click "I want to activate". Each registered phone number can activate 6 annual cards.

Step 2: Upload the photo, fill in the correct information according to the prompt, and click "Confirm Activation" to recharge the annual card.

3. Annual card update

Enter the Annual Card Member Center, select the annual card to renew, click I want to renew, and complete the renewal through WeChat payment (the renewal is to pay the annual card usage fee for the next year).

4. After-sales service

If you encounter any problems when using the annual card, you can get help in the following three ways:

1) Call Tenglv Technology Complaint Center at 027-826 18300 to make a complaint. Tenglv Technology Customer Service Center will handle it in time and feed back the result to you within 48 hours.

2) You can make a complaint through the "Question Feedback" of WeChat official account annual card, and Teng Passenger Service Center will handle it in time and give you feedback within 48 hours.

3) You can call the scenic spot to complain, and the scenic spot will submit the complaint to Tenglv Technology Customer Service Center, which will handle it in time and give you feedback within 24 hours.

5. Precautions for use 1) The user pays the annual card purchased by WeChat and keeps it for a three-month pre-activation period. From the date of card purchase, the validity period will be automatically calculated after three months of inactivity. 2) The annual card is valid for 365 days, counting from the date of activation. After the expiration of the validity period, all the data recorded in the card will be cleared, and the use period of the card will be terminated.

3) During the validity period of the annual card, you can enter the signing scenic spot unlimited times with the card. When you enter the park, you can enter the park with the QR code of your mobile phone and scan the code in sign-in desk of the scenic spot to recognize the face successfully.

4) The annual card is registered in real-name registration system by face recognition or ID card verification and QR code scanning. When entering the park, it is only for the registered person's own use. If you lend your card to others, or steal the annual card, it will be regarded as a major breach of contract. After verification and confirmation, Tenglv Technology will have the right to freeze the card and stop using it.

5) Tenglv Technology specially reminds you that Tenglv Technology is the only e-cartoon virtual commodity service provider in Wuhan City Circle. You can buy an annual card at Tenglv Technology or an annual card signing attraction authorized by Tenglv Technology. If you enter the park with an unknown or forged annual card, the signing scenic spot has the right to refuse your entry with this card, and Tenglv Technology has the right to freeze the annual card.

6) Users whose annual cards are frozen can unfreeze their complaints through the official website Appeal Portal of Tenglv Technology, and Tenglv Technology will give a reply within 1-3 working days after accepting the complaints.

7) Tenglv Technology specially reminds you that when activating the annual card, you must carefully confirm whether the activated mobile phone number and ID number are correct. If you can't enter the park because of your input error, Tenglv Technology will not make any compensation or compensation.

8) As the annual card is a virtual commodity, it cannot be returned after the system confirms that the purchase is successful, unless the commodity data carrier is unavailable.

9) If you are successful in recharging due to the recharging system and fail to purchase the annual card, Tenglv Technology can re-provide the annual card if you provide legal and valid vouchers.