How to protect your rights when the tour guide forces you to buy something?

Tourists who are forced to shop by tour guides can complain to the tourism administrative department or the industrial and commercial administrative department and request compensation from the travel agency. According to the law, the tourism authorities shall order corrections, confiscate the illegal gains, order the business to be suspended for rectification, and impose a fine of not less than 30,000 yuan but not more than 300,000 yuan; if the illegal gains exceed 300,000 yuan, a fine of not less than one time and five times the illegal gains shall be imposed The following fines shall be imposed; if the circumstances are serious, the travel agency business license shall be revoked; the directly responsible person in charge and other directly responsible persons shall have their illegal gains confiscated, be fined not less than RMB 2,000 but not more than RMB 20,000, and the tour guide license and tour guide license shall be temporarily withheld or revoked. certificate.

Article 35 of the "Tourism Law of the People's Republic of China" Travel agencies shall not organize tourism activities at unreasonably low prices to deceive tourists, and obtain kickbacks by arranging shopping or separately paying for travel projects Wait for illegitimate benefits.

Travel agencies that organize and receive tourists are not allowed to designate specific shopping venues and are not allowed to arrange additional paid travel items. However, this is excepted if it is agreed upon by both parties or requested by the tourist and does not affect the itinerary arrangements of other tourists.

In the event of violation of the provisions of the first two paragraphs, tourists have the right to request the travel agency to handle returns and advance the return payment within thirty days after the end of the travel itinerary, or to refund the cost of separately paid travel items. Behaviors of deceiving and forcing shopping consumption

1. Travel agencies arrange shopping without tourists’ written consent;

2. Travel agencies and tour guides physically threaten and intimidate tourists, etc. Acts that force tourists to shop;

3. Shopping places arranged by travel agencies and tour guides are illegal or not open to the public;

4. Shopping places arranged by travel agencies and tour guides The goods sold in shopping places are adulterated or adulterated, fake ones are passed off as genuine, substandard products are passed off as good ones, and substandard products are passed off as qualified products;

5. Travel agencies and tour guides knowingly or should have known about the arrangement of shopping places The operator has a record of seriously harming the rights and interests of tourists;

6. Travel agencies and tour guides receive unfair benefits such as kickbacks from shopping mall operators;

7. The existence of shopping mall operators The circumstances specified in Article 56 of the "Consumer Rights and Interests Protection Law";

8. Other acts of travel agencies, tour guides and shopping mall operators that harm the legitimate rights and interests of tourists by arranging shopping as stipulated in laws and regulations .

The above is the answer given by the editor of Hualv.com on "How to protect the rights of tourists who are forced to buy things by tour guides while traveling". We can understand that tourists who are forced to buy things by tour guides can contact the tourism administration department or the industrial and commercial department. The administrative department complained and requested compensation from the travel agency. If you still want to know other legal knowledge, Hualv.com also provides professional lawyer online consultation services. You are welcome to have legal consultation again.