What should I take in the oral exam of Ctrip Customer?

The content of Ctrip customer oral test is as follows:

Including pronunciation, intonation, grammar and expressive ability. This item accounts for 30% of the total score, so it is very important to learn to use humorous language on the basis of practicing Putonghua well. The tone should be vivid, not too single, giving people a comfortable feeling.

There are two simple ways to take the exam:

1, it's relatively cheaper to sign up for the training of customizers through Ctrip's cooperative suppliers, that is, travel agencies.

2. Ctrip's external publicity registration is expensive, but it can guarantee your next job assignment and will arrange for you to enter the cooperative supplier travel agency for internship. Whether you can stay or not depends on your ability. However, people who are crammed in by Ctrip can generally stay.

Related knowledge:

2065438+On March 2, 20081day, Ctrip issued the first certificate of appointment of customizers in China, and at the same time issued the "Ctrip Customization Certification System" and "Socialized Customization Training Plan". The first batch of certificates issued by Ctrip's customized travel platform all passed the exam. These customizers have rich experience in meeting customer needs, designing travel plans and solving customer problems.

According to the relevant person in charge of Ctrip, the appointment card of the customizer, like the driver's license, not only needs to pass a rigorous exam, but also is not permanent and valid. There are five exams in the first * * * of the employment certificate, and each exam is qualified with 60 points. Ctrip will also implement a points deduction system for those who violate the rules. After deducting points, the custom-made teacher's employment certificate will be revoked, and it is necessary to retrain the exam before entering again.

Reference to the above content: People's Daily Online-Ctrip issued a letter of appointment for the first time.