Amateur tour guides, also known as part-time tour guides. They can take up their posts without undergoing training or assessment.

Amateur tour guides, also known as part-time tour guides. They can work without training or assessment as follows:

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1. Professional ethics and accomplishments of tour guides Tour guides should have good professional ethics and accomplishments, including:

Love work and have a sense of responsibility: Tour guides introduce tourism to tourists People with knowledge of resorts and culture should be passionate and responsible at work and provide considerate services to tourists. Integrity and etiquette: Tour guides should act with integrity and not exaggerate facts or deceive tourists. At the same time, you should pay attention to etiquette, maintain a good image and manner, and leave a good impression on tourists.

Have good language expression skills: Tour guides need to introduce the landscape and history and culture of tourist attractions to tourists. They need to have good language expression skills and express themselves clearly and accurately. Have certain cultural accomplishment: Tour guides need to understand and be familiar with the historical and cultural knowledge of tourist attractions and have certain cultural accomplishment.

2. Tour guide service procedures and service quality Tour guide service procedures include:

Receiving tourists: Tour guides need to receive tourists at the gathering place and check travel documents and related information. Introduction to tourist attractions: Tour guides need to introduce the history, culture, landscape and other information of tourist attractions to tourists. Organizing tours: Tour guides need to arrange tour time and itinerary according to tourist routes and attractions. Problem solving: During the tour, if tourists have problems or difficulties, they need to be solved in a timely manner.

The quality of tour guide service includes: 1. Service attitude: Tour guides should treat every tourist friendly and politely, and enthusiastically help them solve their problems. 2. Professional ability: Tour guides need to have high professional ability and be able to accurately and comprehensively introduce the history, culture and related knowledge of the scenic spots. 3. Safety: Tour guides need to ensure the safety of tourists and provide safety and emergency measures.

3. Basic skills of tour guides Tour guides need to have the following basic skills:

Cultural quality: Have a high level of cultural quality and have a deep understanding of the history, culture and tourism resources of the region. understanding. Language ability: good Chinese proficiency, express yourself fluently, and communicate smoothly. Communication skills: Strong affinity, good at communicating with others, and able to quickly establish a trusting relationship with tourists.

Service awareness: Have a passionate sense of service and be able to provide services to tourists in a timely and meticulous manner. On-the-spot response: Have certain emergency and crisis management capabilities, and be able to respond quickly and correctly in unexpected situations. The above is the specific content of the professional ethics and accomplishments of tour guides, tour guide service procedures and service quality, and the basic skills of tour guides.