Problems and Countermeasures of Tourism Safety

Problems and Countermeasures of Tourism Safety

Tourism safety is the basic guarantee for the development of tourism. Without security, there would be no tourism. However, there are still many problems in China's tourism safety. This paper analyzes the present situation and performance of tourism safety, and puts forward corresponding countermeasures, with a view to providing reference for solving tourism safety problems.

Keywords: tourism; Security; Countermeasures

With the rapid development of national economy, the continuous improvement of social life and traffic conditions, traveling abroad has become an indispensable part of people's daily life, and China's tourism industry has entered a period of vigorous development. However, the increase of tourism activities has also increased the probability of tourism safety accidents, and tourism safety issues have gradually become the focus of increasing concern from all walks of life.

First, the status quo of tourism safety

Safety is the foundation of tourism development, the guarantee for the smooth development of tourism activities and the premise of tourism development. Tourism is a comprehensive industry, involving many social sectors and industries. Tourism activities include six aspects: eating, living, traveling, shopping and entertainment, which involve all aspects of social life. It can be said that there are many potential dangers and unsafe factors in modern tourism due to various social and natural factors, and there may be potential tourism risks in all aspects of tourism and tourism activities. After the emergence of tourism safety problems, it will affect potential tourists through various media and their decision-making behavior on destinations. It can also be seen from the table 1 that tourism risks may come from the natural or social environment of the destination, as well as tourists themselves and tourism organizers. Therefore, it is not only an important guarantee for the quality of tourism activities, but also an important factor for the sustainable development of tourism to solve the problem of tourism safety and strengthen the research on tourism safety.

Under the current circumstances, tourism safety incidents still occur frequently, and even have a growing trend. According to the statistics of the Comprehensive Department of the National Tourism Administration, there were 4 1 tourist accidents from the beginning of 2009 to September, including 8 major incidents, which increased by 60% compared with the same period in 2008, and the overall increase was 10.8% compared with the same period in 2008. It can be seen that the problem of tourism safety is becoming more and more acute, and it is already a problem that needs constant attention before us.

Second, the manifestations of tourism safety

The manifestations of tourism safety are various in real life, and they often cross each other. According to the classification of tourism research objects, tourism safety is manifested as the safety of tourism subject, tourism object and tourism intermediary. The safety of tourism subject is the safety of tourists, the safety of tourism object is the safety of people and things in tourism destination, and the safety of tourism intermediary is the safety of various tourist reception facilities and personnel. According to the six elements of tourism: food, shelter, transportation, travel, shopping and entertainment, the characteristics of tourism safety are food safety, accommodation safety, traffic safety, sightseeing safety, shopping safety and leisure and entertainment safety. According to the final form of expression, tourism safety is manifested as traffic accidents, diseases, public safety incidents, fires, food poisoning, accidents of tourist facilities and so on.

Third, the countermeasures of tourism safety problems

(A) improve the tourism safety laws and regulations

Tourism safety laws and regulations legally guarantee tourism safety, provide legal basis for solving various safety problems in the process of tourism activities, regulate and restrain tourism professionals's behavior by virtue of its authority and compulsion, enhance tourism professionals's willingness to guard against safety, improve tourists' willingness to guard against tourism safety, and restrain tourists' various improper behaviors in the process of tourism activities. At present, although the issue of tourism safety has attracted people's attention, and the national and local governments have successively promulgated various relevant laws and regulations, China's tourism legal system is still not perfect, but it only guides and stipulates the safety issues in principle, and there are still many gaps in dealing with the related issues of tourism safety. Tourism safety laws and regulations are the basis of ensuring tourism safety, and perfect tourism safety laws and regulations are the guarantee and prerequisite for the smooth and stable development of tourism.

(B) the establishment of tourism safety early warning system

Tourism safety not only considers the safety issues directly related to people's lives and property, but also covers the safety of tourism resources and tourism environment. Accurate and timely early warning information can effectively reduce national economic losses and ensure the safety of people's lives and property. In a sense, early warning of dangerous accidents is also a kind of safety. Tourism safety early warning is to predict and guide the tourism trend of a certain tourist area in a certain period of time in the future through scientific indicators before the safety accident occurs, so as to achieve the best tourism effect. Tourism safety early warning system is a complex system, which is an alarm and alarm system established to prevent dangers in the process of tourism activities. Responsible for the collection, analysis, countermeasure formulation and information release of tourism safety information, and it is the national institution that issues tourism safety information and conducts safety pre-control. It will play a warning role for tourists and tourism enterprises, increase safety will, improve safety prevention and control ability, and enable tourists and tourism enterprises to foresee problems and take active preventive measures.

At present, many places in China have established holiday tourism early warning systems, which belong to tourism group cooperation organizations. Relying on the universality and authority of its member units, it has played an active and effective role in the process of holiday tourism activities. Therefore, on the basis of holiday travel early warning system, we can integrate and configure the corresponding functions to establish a perfect travel safety early warning system.

(C) the establishment of tourism first aid system

The existing first aid system of tourism safety in China is not systematic, and the degree of coordination between them is low, which makes the first aid work inefficient. Zhang Qiufen pointed out that the tourism first aid system should include: (1) rescue command center. Implement, coordinate and co-ordinate the whole tourism safety first aid work. (2) Safety rescue agencies. It involves many departments, such as hospitals, fire departments and other departments related to rescue work. (3) Command peripheral agencies to carry out safety rescue. Including tourist attractions (spots), tourism enterprises, tourism management departments and communities where tourism safety problems may occur. (4) Indirect peripheral agencies for safety rescue. Including tourist destinations, insurance institutions, news media and communication departments. Although these departments are not directly involved in the rescue work, they play a very important role in the smooth development of the rescue work. A perfect tourism safety first aid system should be composed of these four parts, with the rescue command center as the core, and the tourism safety first aid work should be planned in a unified way. In the event of a tourism safety accident, all parties can work quickly and orderly, give full play to their collective strength and solve the problem smoothly.

(4) Strengthening the training of tourism professionals Tourism is a labor-intensive industry. Compared with other products, tourism products are intangible, synchronous in production and consumption, non-storable and heterogeneous. These characteristics determine that the quality of tourism products depends largely on the real-time performance of tourism professionals. If tourism professionals don't have enough basic safety knowledge, or don't follow the relevant regulations in the process of tourism activities, it will greatly increase the possibility of tourism safety accidents. Therefore, tourism enterprises and tourism-related departments should, in accordance with the relevant provisions of the state, regularly train tourism professionals, improve their safety awareness and security awareness, enhance their willingness to strictly follow the rules and regulations in the process of tourism activities, and nip the occurrence of safety accidents in the bud.

(5) Intensify publicity and education on tourism safety.

In view of many safety accidents in recent years, tourism enterprises and tourism-related departments should intensify tourism safety publicity and education, increase people's awareness of potential dangers in the process of tourism activities, and improve the public's willingness to protect themselves.

References:

[1] Zheng, Lu Changchong. On the Construction of China's Tourism Safety System [J]. Journal of Dongbei University of Finance and Economics, 2003, 1 1(6).

[2] Zhu Hongxin. Study on tourism safety and its management system [D]. Nanjing Agricultural University, 2007, (1 1).

[3] Peng. A preliminary study on tourism safety and related issues [J]. Journal of Taishan University, 2006, (1).

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