Tourism compensation standard

Legal analysis: If the group tour cannot be held due to the travel agency's reasons, the travel agency shall immediately notify the tourists and pay the liquidated damages according to the following standards: 1, 10% of the total travel expenses if notified before the fifth day before departure. 2. If notice is given on the fifth to third day before departure, 20% of the total travel expenses will be paid. 3. 30% of the total travel expenses will be paid if the notice is given from the third day to 1 day before departure. 4. If notice is given 1 day before departure, 50% of all travel expenses will be paid. 5. 100% of the total travel expenses shall be paid for those notified on or after the start date of the tour.

Legal basis: compensation standard for service quality of travel agencies.

Article 4 After concluding a contract with a tourist or collecting the travel expenses paid in advance by the tourist, a travel agency shall notify the tourist within a reasonable period of time if it is unable to make a trip due to the travel agency, otherwise it shall be liable for compensation according to the following standards:

(1) Tourists should be informed 7 days (excluding 7 days) in advance for domestic travel, otherwise the prepaid travel expenses should be returned to the tourists in full, and the liquidated damages should be paid to the tourists according to the following standards: 7 days (including 7 days) to 4 days before departure, the liquidated damages of 10% of the total travel expenses should be paid; 3 days before departure to 1 day, pay 15% of the total travel expenses as penalty; On the day of departure, pay a penalty of 20% of the total travel expenses.

(2) outbound travel (including travel to Taiwan) should be notified to tourists 30 days in advance (excluding 30 days), otherwise the prepaid travel expenses will be fully refunded to tourists, and the liquidated damages will be paid to tourists according to the following standards: 2% of the total travel expenses will be paid 30 days before departure to 15 days; Pay a penalty of 5% of the total travel expenses from 14 to 7 days before departure; 6-4 days before departure, pay 65438+ 00% of the total travel expenses as penalty; 3 days before departure to 1 day, pay 15% of the total travel expenses as penalty; On the day of departure, pay a penalty of 20% of the total travel expenses.

Article 5 If a travel agency transfers or gathers tourists without their consent, it shall pay the tourists a penalty of 25% of the total travel expenses. If the contract is terminated, the prepaid travel expenses shall also be fully returned to the tourists who have not traveled with the group, and the travel expenses that have not actually occurred shall be returned to the tourists who have traveled with the group.