Outbound travel only found out why pregnancy caused the refund of travel expenses to become a problem.

In the early stage of honeymoon trip, Ms. Deng, who was preparing to go abroad, suddenly found herself pregnant, and long-distance travel became unrealistic. She contacted the travel agency and wanted to leave the group for a refund, but she was rejected. After repeated unsuccessful communication, Ms. Deng and Mr. Wei were unable to travel, so they sued the travel agency to the court and demanded a refund of the travel expenses of 296 18 yuan.

In August last year, Ms. Deng and Mr. Wei got married, and the couple signed a team outbound tour contract with a travel agency for their honeymoon in June 5438+ 10. Appointed travel time 1 1 day and 9 nights, tour fee 14699.

Yuan/person. The two paid all the expenses according to the contract. In the early stage of the trip, Ms. Deng suddenly found herself pregnant and contacted the travel agency to quit the group, only to find that the problem was not that simple.

After learning about Ms. Deng's situation, the travel agency said that Ms. Deng had just been pregnant for one month and could not participate in the activities in the first trimester. Suggest quitting the group. When Mr. Wei communicated about the refund, he was rejected by the travel agency.

The staff said that it was basically a total loss and could not be refunded. The travel agency believes that Ms. Deng should bear all the losses if she asks to cancel the travel contract signed by both parties before going out for her own reasons. If Ms. Deng insists on taking a pregnant trip, the travel agency requires her family to sign a disclaimer.

Responsibility book

Ms. Deng said that she was not pregnant when she signed the outbound travel contract, and the travel agency did not explicitly say that she would not accept pregnant women. Now she is willing to accept quitting the group, but she is not at fault and the cost is unacceptable.

The court found that in order to ensure the travel itinerary, the travel agency has actually paid most of the expenses such as air tickets, hotels and land acquisition. After the court presided over the negotiation between the two parties, the travel agency finally refunded Ms. Deng and Mr. Wei 20,000 yuan.

Everyone sympathizes with the weak.