Brief introduction of industry norms of tourist hotels in China

China Tourist Hotel Industry Code (hereinafter referred to as the Code) was promulgated and implemented by China Tourist Hotel Association on May 1 2002.

This Code is formulated in accordance with the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, the Contract Law, the Provisions of the State Council on Calculating the Stay Days of Foreign Guests, the New Provisions of International Hotels and relevant international practices.

This specification contains 43 articles, including * * * chapter 1 1, covering hotel reservation, grade, check-in, hotel consumption, protection of personal and property safety of guests, protection of guests' valuables, protection of guests' general items, laundry items, parking lot management and so on. , and clearly defined the rights and obligations of the hotel.

The main purpose of the code is to advocate honesty and trustworthiness, strengthen the hotel's commitment to guests, and safeguard the legitimate rights and interests of guests and hotels; Standardize the business activities of enterprises and maintain the business order of enterprises; Guide hotels to act in accordance with international rules and make hotel management more in line with international practices; Gradually establish the reputation and industry standard system of the hotel industry.

In August, 2009, China Tourist Hotel Association revised the Code of Tourist Hotels in China again.

Code Name: China Tourist Hotel Industry Code

Promulgated by China Tourist Hotel Association.

Promulgated on May 1 2002

Implementation date: May 2002 1 day

Revision date: August 2009

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