National Tour Guide Certificate Examination Questions

1. Regarding tour guide certificates:

Tour guide certificates are generally divided into national guide certificates, provincial guide certificates, and local tour guide certificates. These certificates are arranged in order of difficulty and ease. . The national guidance certificate is the most difficult to take, but if you get the national guidance test, it is common in all places in the country, so it is still recommended to take the national guidance test.

2. Regarding the qualifications for taking the Tour Guide Certificate:

As long as you have graduated from high school or equivalent, technical secondary school or vocational high school, you can take the exam. However, there seem to be different regulations in different places now. .It depends on the region you are in.

3. Regarding the questions for the tour guide examination:

The questions for the tour guide certificate are also issued by each province. Even if they are national guides, they must also take the professional examination. Part of the provincial knowledge.

Nowadays, there are probably three exams: basic knowledge (this is from two books: national and provincial), tour guide business, and on-site tour guide (this will be told to a certain amount in advance Attractions, questions will be drawn on site)

4. Regarding registration and fees:

If you really want to take the exam, you must first contact a department under the local tourism bureau - tourism training Ask the center. Registration fees and exam times vary from place to place. However, the registration fee for a tour guide certificate is not low, probably around 500. Then go to the training center to buy books and outlines.

5. Regarding whether it is easy to take the exam:

In a word, you only need to memorize all 3 books and all the tourist guides’ words to pass the exam. But it's not a simple matter. You must at least ensure that your memory is not bad and that you are not averse to things like history and geography. These are the first things. You need to prepare to read every day for a month (this may vary depending on your circumstances). If you already have good knowledge of history and geography, that would be great. You will feel much more relaxed.

6. Another point is that many people have misunderstandings, because we often talk about getting a tour guide certificate, but what we get is not a tour guide certificate, but a tour guide qualification certificate, but you must have this certificate before you can go Apply for a tour guide certificate from the local tourism bureau through a travel agency. This is a process, which means that after taking the exam, you must sign a contract with a travel agency before you can get a tour guide certificate.

■Registration conditions, time and requirements for the tour guide qualification certificate examination■

※Registration conditions and requirements

Abide by the Constitution, love the motherland, and adhere to the four basic principles, Citizens of the People's Republic of China who have a senior high school, secondary vocational school or above degree, are in good health, and have the knowledge and language skills to meet the needs of tour guides.

※Examination content:

1. Comprehensive knowledge of tour guides: a written test,

The main contents are:

(1) Tourism policy Policies and regulations and annual current politics

(2) Tour guide business (including tourism case analysis)

(3) Basic knowledge of national tour guides and basic local tour guides

(4) Basics of Chinese language and literature (required for candidates from Beijing and Hunan)

(5) Foreign language for tour guides (required for foreign language candidates, not required for Chinese candidates)

II . Tour guide service ability: It is an on-site test, that is, an oral test.

The main contents are:

(1) Tour guide’s explanation ability

(2) Tour guide’s standardized service ability ;

(3) Tour guide’s ability to handle special problems and adapt to changes

Foreign language candidates must take the "Tour Guide Service Ability" test in the language they apply for, and also take an oral test ( Chinese to foreign and foreign to Chinese).

※Registration and examination time:

It is determined by each province based on its own situation. Registration is usually from June to September every year, and the exam is usually from October to December. For example, Guangdong Province took the exam twice last year, so candidates should ask the local tourism bureau for the registration and exam time.

※Examination materials

Written examination materials:

National Tour Guide Basics

Tourist Guide Business

Tourism Policies, Regulations and Professional ethics

Basic knowledge of local tour guides

Reference books: Tourism case analysis

Oral examination materials:

Guide words for local tourist attractions< /p>

Tour guide standard service

Tour guide’s adaptability and emergency incident handling

Analysis of the tour guide qualification certificate examination inside and outside the examination room■

1: Careful planning , Preparation materials:

The tour guide qualification certificate examination in all provinces and cities across the country is held once a year. The registration period is from June to October each year, and the examination period is from September to December. Candidates from each province each year There are thousands of people. With the standardization of the tourism industry, the difficulty of the exam is increasing. As the efficiency of the tour guide industry is increasing, the number of applicants is increasing. The admission rate in each province is now only more than 20%, which is lower than the admission rate of the college entrance examination. Competition It's getting hotter. How to win in the fierce competition, candidates must formulate a study plan. Foreign language candidates who have good foreign language skills can apply for the Foreign Language Tour Guide Qualification Certificate exam in one go. If they are not sure about their basic skills, it is recommended to take the Mandarin Tour Guide Certificate exam for the first time. After obtaining the Mandarin Tour Guide Certificate, they can retake a foreign language exam in the second year. You can get a foreign language tour guide certificate by taking the written and oral exams.

(1) Prepare in advance: It is generally better to prepare several months in advance. In a few months, you can conduct targeted and comprehensive training on several textbooks. Some candidates waited until they registered to get the book, checked the key points in the book, but did not read the book systematically, and did not have time to do some related supporting exercises. They did not receive comprehensive training for the written and oral exams. With a sense of luck, I went to the examination room without any confidence. After the examination, I guessed that I might get 60 points. The result was that I took the examination every year and failed every year. In the end, I lost confidence. How much time, money and energy were wasted.

(2) Collect information: Just like taking the college entrance examination, you must have a complete set of Tour Guide Qualification Certificate Examination materials and the exercises and simulation questions that match the teaching materials.

Written test:

Four textbooks on national tour guides’ basic practical policies, regulations and professional ethics for local tour guides, and a reference book on tourism case analysis.

Oral test: local tour guides’ standardized services, tour guides’ emergency incident handling and adaptability.

(3) Study plan: Develop a study plan, spend a few months to familiarize yourself with the four textbooks, and compile a complete set of oral examination materials. After registration, adjustments will be made according to the specific conditions of this year's exam. After registration, all-round comprehensive training will be conducted two months before the exam.

(4) Understand the information and register in time: the registration time and examination time are different in each province and city. While studying hard, candidates should always pay attention to the dynamics of the local municipal tourism bureau and local city news. For information about registration for the Tour Guide Qualification Certificate Examination in newspapers, it is best to call the Tourism Bureau after June to inquire about the exact registration time for this year and be prepared to register.

Two: Study hard, accept guidance, and practice high-intensity training:

■Written test, oral test content and intensive study for the Tour Guide Qualification Certificate Examination■

Written test There are four books in the exam textbooks:

Basics of Tour Guides, Tour Guide Business, Tourism Policies and Regulations, Basics of Local Tour Guides

The contents of the national part of Basics of Tour Guides are generally divided into:

1 : Overview of tourism knowledge

2: Chinese history and culture

3: Chinese tourism geography

4: Chinese ethnic folklore

5: Chinese Religious Culture

6: Ancient Chinese Architecture and Garden Art

7: Chinese Literature and Art

8: Chinese Food Culture

9: China’s specialties

10: China’s Hong Kong, Macao and Taiwan regions and major tourist source countries

The content of tour guide business is generally divided into:

1: Tour guide overview

2: Tour guide language arts

3: Tour guide skills

4: Tour guide pick-up procedures and problem response

5: Other tour guide services.

6: Handling of travel accidents

7: Relevant knowledge of tour guide business.

The contents of tourism policies and regulations are generally divided into:

1: The primary stage of socialism and Deng Xiaoping Theory and the Three Represents

2: Socialist reform and construction

3: my country’s foreign policy towards Hong Kong, Macao and Taiwan

4: my country’s tourism policy

5: my country’s rule of law construction and constitution

6: Contract legal system

7: Travel agency management regulations and systems

8: Tour guide management regulations and systems

9: Tourism safety and insurance regulations System

10: Tourist entry and exit and baggage transportation regulations and systems

11: Tourism hygiene and food hygiene management

12: Tourism resource management regulations and systems

p>

13: Consumer rights protection and tourism complaint regulations and systems

14: Tour guide professional ethics

The basic contents of local tour guides are generally divided into:

1: Overview of this province

2: Overview of tourism in this province

3: Overview of major scenic spots and cities in this province

4: Overview of major tourist attractions in this province

5: Customs and customs of this province

6: Food of this province

7: Specialties of this province

8: Celebrities, literature, art and others of this province

The exam materials for the oral examination include three aspects of book tutorials:

Guidelines for tourist guides in this province

Standardized services for tour guides

Handling and responding to special problems of tour guides Ability

■Instructions for application■

1. Materials required to register for the exam:

1. Personal ID card (original); those from other provinces must have a temporary residence permit.

2. Original educational certificate (high school graduation or technical secondary school graduation or above);

3. Recent health status certificate issued by a national hospital at or above the county (district) level (must include routine examinations and two-and-a-half liver function and hepatitis B tests)

PS: Health certificate issued by the school hospital and hospitals that do not meet the regulations The certificate cannot prove his/her health status; the health certificate can be used within the validity period;

4. Four 1-inch, frontal, half-length, bareheaded color photos;

5. Pick up and fill out the "National Tour Guide Qualification Examination Registration Form" at the registration location.

6. Conditions for registration: Chinese citizens who are over 18 years old, in good health, and have a high school diploma (including vocational high school) or a high school diploma or above.

7． Register at the tourism bureau where your registered permanent residence is located. College students should register at the tourism bureau where the school is located. Those who work in other places must hold a temporary residence permit from the city where they work and register at the tourism bureau of that city.

8. To apply for the foreign language tour guide qualification examination, you must have a college degree or above in a foreign language major, or a bachelor's degree or above in a non-foreign language major.

2: Tour guide qualification certificate examination time for each province in the country

1. The test time for the written test: usually from September to the end of December of that year. The local tourism bureau will give specific notice after registration.

2. Oral examination time: The oral examination is generally delayed for a period of time than the written examination, and is held from October to December of that year. The local tourism bureau will give specific notice after registration.

■Provincial Tour Guide Qualification Certificate Examination----Application Roadmap■

◆: First establish the determination to apply for the Tour Guide Qualification Certificate:

The top ten universities in the country In an industry with high income, the competition is more fierce than the college entrance examination. Are you confident to pass it? If you are determined to apply for the tour guide qualification certificate, no matter whether you understand the tourism industry or not, no matter what others say, no matter what difficulties you have, just work hard towards the goal you have determined, and you will definitely succeed.

◆: Preparation materials for the exam:

1: Textbooks for the Tour Guide Qualification Certificate Examination

A: Books and materials for the written exam:

National Tour Guide Basics

Tourist Tour Practice

Tourism Guidelines, Policies and Regulations

Basic Knowledge of Local Tour Guides (Required Written Examination Books and Textbooks)

Tourism Case analysis (written test reference book)

B: Oral test books and materials:

Tour guide words in this province

Tour guide standard services

Tour guide emergency response Incident handling and adaptability (compulsory oral test materials)

C: Foreign Language Tour Guide Qualification Certificate Examination Books and Materials: Based on the books on the Mandarin Tour Guide Qualification Certificate Examination, the foreign language test for tour guides is added (Mandarin Tour Guides do not need to take the foreign language test)

◆Examination registration: The tour guide qualification certificate examination is held once a year, and some provinces take the test twice a year. The registration time for each province is roughly between June and September. First call the local tourism bureau to inquire about the registration time. Then, during the registration time, bring your ID card and diploma to the local area. Register with the Tourism Bureau. Textbooks that cannot be bought on the street can be purchased at the tourism bureau at this time. Please consult the tourism bureau carefully for information on written and oral examinations in the province. Be sure to call in advance for consultation so as not to miss the registration time. In our "Examination Subjects" column, we

list the addresses and telephone numbers of the tourism bureaus in various provinces and cities across the country. You can also call the local 114 to ask for the telephone number of the tourism bureau.

◆Study methods:

After getting the textbooks, many candidates are faced with a lot of books and don’t know where to start. Some candidates read very slowly. They read a textbook for a month and still haven't finished it. After reading it, they forgot the previous part and remembered nothing.

◆Examination room performance:

●: In the written examination room, read the test paper carefully and answer the questions quickly, accurately and comprehensively. Do the questions you know how to do first, then think about the questions you can't do, and try to answer all the questions

as much as possible. If you finish the questions early, do not hand in the paper in advance. Check your answers carefully and carefully before handing them in if they are accurate.

●: In the oral examination room, the clothes should be neat, the etiquette should be thorough, the attitude should be calm, the explanation should be fluent, the articulation should be clear, the speaking speed should be medium, the reaction should be quick, and the face should be smiling

Be kind and friendly. You must answer all the examiner's questions. If you don't know how to write your own questions, you must also answer them. Don't fail to answer them. Before answering, say to the examiner: I have begun to explain. After answering, say to the examiner: My answer is finished.