Tourism website construction scheme

In order to ensure the orderly progress of work or things, it is often necessary to make plans in advance, which is one of the planning means. How to write a plan to play a better role? The following is the construction scheme of travel website I have compiled for your reference, hoping to help friends in need.

Tourism Website Construction Scheme 1 Cities must follow two principles when building tourism e-government networks and tourism information networks: unified standards and distinctive features. Unified standard means that all cities, districts and counties are required to be unified with the website of the provincial bureau in terms of information organization, information expression, information description standard, website fixed function module and website database mode. The characteristic principle means that the tourism websites of cities, districts and counties can be different according to the specific conditions of cities, districts and counties in terms of website construction style, column setting, column naming and page expression.

The specific construction scheme is as follows:

I. Objectives, functions and information organization of the website

Government affairs network

(A), the construction goal

The main service targets of tourism e-government websites are employees of tourism management departments and employees of tourism enterprises. Tourism management departments can publish all kinds of official documents, notices, announcements, notices, major events and other information from the website; Through the website, you can exchange information such as online office and file transfer. Tourism enterprises can find their own policies, notices, measures, documents and statistics; Make online declaration; Inquire about the integrity information of other tourism enterprises; Understand the procedure; Online consultation questions; Online complaints, etc. The construction objectives of the government network include:

1. electronic supervision: through the construction of tourism e-government website, the business process of tourism administrative office will be made public, so that the public can quickly understand the composition, functions, regulations, policies and regulations of the management organization, increase the transparency of work and consciously accept public supervision.

2. Electronic information: the activities, information, files, data and other information of government departments are made public, so that the public can easily obtain the above information, and the work of tourism administrative departments can also be supervised by the public.

3. Electronic communication: build a bridge between the government and the public on the Internet to facilitate the public to deal with government departments. The public can directly exercise their democratic supervision over the government from the Internet.

4. E-office: Online office is an important part of the government's Internet access. Through electronic office, it not only greatly strengthens the information exchange between the upper and lower tourism administrative departments, improves the work efficiency, facilitates the contact between the public and government departments, but also has great significance for shaping the government image.

(2), the construction principle

The construction of urban tourism websites should adhere to the principles of government-led, overall planning, government-enterprise linkage and orderly management, put an end to information islands and repeated investment construction, and ensure the interconnection and resource sharing of tourism information service systems. The completed tourism e-government website will further promote the openness of tourism government affairs, promote online business handling, strengthen the service functions of various departments, strengthen information exchange and interaction between cities, and improve administrative efficiency.

(3), the organization and expression of information

Tourism e-government websites should organize information according to the industry characteristics of tourism management departments, so as to be clear and easy to understand, so as to facilitate users to quickly find relevant industry information. The content mainly focuses on providing services within the industry and public services.

The expression form of tourism e-government website is mainly static pages, supplemented by the dynamic expression functions of online office, dynamic news and online consultation.

(4), functional requirements

City tourism e-government website must have five parts: open government affairs, online office, information, online service and other information. The column names involved in the function module can be named according to the actual situation. In addition to the above five parts, other functional modules can be different in different cities according to the actual situation.

The structural diagram of the necessary functional modules is as follows:

Description of module functions that must be possessed by tourism e-government websites in cities;

1, open government affairs

City in the construction of this functional module, must set the fixed columns are:

1) institutional functions

This column must include the organization, institutional functions, leading institutions, etc. Other contents can be different according to the actual situation of each city.

In the construction of this functional module, cities must have links with higher authorities and other municipal tourism management departments in addition to setting up institutions in their own units and regions.

2) Work guide

This column must include the procedure guide for each business department (section) to provide business services for tourism enterprises and tourists.

In the construction of this functional module, in addition to the service guide provided by the unit, cities must also have the link entrance of the corresponding module at the higher level.

3) Work motivation

This column includes the work trends and tourism information of the higher authorities, the unit and the area under its jurisdiction.

When building this functional module, each city must adopt the information release system of the website of the provincial tourism e-government system, and the released work trends will be released at the same time on the websites of the cities and provincial bureaus to realize data docking. At the same time, the work trends released by the provincial bureau are also reflected in the websites of municipal governments.

4) Notice and announcement

This column must include official documents, notices and announcements issued by the higher authorities and the unit.

When building this function module, the cities must adopt the information publishing system of the website of the provincial tourism e-government system, and the notice announcement will be released at the same time on the websites of the cities and the provincial bureaus to realize data docking. At the same time, the notice issued by the provincial bureau is also reflected on the websites of municipal governments.

5) Policies and regulations

The content that this column must contain is organized in accordance with the Data Collection Standard of Tourism Service Hotline (Trial)12301(June 5438+1October 2008).

When building this functional module, cities must strictly follow the Data Collection Standard of Tourism Service Hotline (Trial)12301(June 5438+1October 2008). At the same time, the information content must reflect the relevance, involving national laws and regulations, departmental rules, industry standards and regulations. Published by the higher authorities, and directly linked to the corresponding section of the government website of the higher authorities.

2. Working online

When building this functional module, cities must be unified with provincial bureaus and adopt the following network office systems:

1) government news release system

2) Tourism project management

3) Tourism resources database

4) Grade evaluation of tourist areas

5) star hotel management

6) Tour guide network management system

7) Human resource management

8) Travel agency declaration system

9) Annual inspection system of travel agency business

10) travel agency outbound travel declaration system

1 1) holiday travel forecast system

12) tourism statistics online declaration system

13) tourism forecast system

14) tourism complaint statistics

3. Information materials

When building this functional module, cities should use Shandong tourism database publishing system in a unified way with the provincial bureau. If you have established your own database system, you must provide a data interface corresponding to the provincial bureau and upload data regularly. The contents that must be included are as follows:

1) Leader's speech

2) Policies and regulations

3) Tourism statistics

4) Tourism planning

5) Education and training

6) Industry management

7) Travel complaints

8) Tourism information

9) Tourism promotion

10) Tourism commodities

1 1) Tourism Association

12) Tourism topic

13) media promotion

4. Online services

The main content of this module is to provide online services, answer various questions raised by the public, and realize the online communication function between government departments and the public.

When building this functional module, cities must set up a link button with the online service module of the website of the higher authorities.

Tourism website construction scheme 2 I. Brief introduction of the scheme

Zhangjiajie hongxun technology

The goal of "Tourism Enterprise Online Platform" is the combination of website business and website function. The business scope of the website is to provide fast and practical basic online services for users of tourism enterprises; The function scope of the website is to provide online application services including office functions for enterprises on the Internet.

"Online platform for tourism enterprises" is an ASP-operated website business platform for the needs of tourism users and industry operators. Almost all website management functions are integrated in the platform, including agent management, user management, resource definition, service customization, rate setting, business strategy management and other management functions. Integrating online agency service, application service integration, operation management and other functions into a unified platform system enables operators to easily provide streamlined, factory-oriented, low-cost and efficient solutions for tourism enterprise customers, and conduct enterprise publicity and information exchange on the Internet.

Second, the content of the program.

This solution integrates almost all the functions of ASP website operation, and integrates the functions of operators' integrated online business management system, operation system management, agent business support system, reservation online service portal and various applications into a unified platform system.

Operation integrated online business management system

Through the integrated service management system, website operators can comprehensively and uniformly dispatch and manage the functions of the online service portal of operators, such as resource allocation, service customization, tariff management, business strategy, user and agent management, order processing, system opening and so on. It enables operators to control and manage main processes and business objects clearly and smoothly in complex business processing.

Agency business support system

The idea of integrating into the business supply chain can manage multi-level agents and (1) multi-level user members, which embodies the design concept of WITS taking operators as the service center.

Agents can use the business management system provided by operators to carry out the agency business of ASP services. The agent browses and inquires the resources, services and rates provided by the online service portal of the operator through the agent background business management system; Manage your own development users, orders placed by users and your own expenses.

Shopping online service portal

Support two shopping modes: users order through the service of the agent's website; Users order services directly on the operator's website. It is a BtoB shopping mode for users to order services through the agent's website. It is a BtoC shopping mode for users to order services directly on the operator's website. Shopping online service portal is the operator website portal. Includes modules such as registration and login, online service configuration and online service purchase.

Operating system management

Realize the management and monitoring of database, space, domain name and website including platform system; Realize the distributed deployment of platform system architecture; Realize the timing acquisition and monitoring of hardware and platform performance data; Realize customized analysis, measurement and early warning of hardware and platform performance collection data. Provide a system-level management platform for Asp operators, which mainly realizes semi-automatic management of space, domain name and site, automatically collects system performance data at regular intervals, and customizes performance measurement and early warning.

Self-service website system

Including customer self-help website building system, customer website and other parts. Through the website creation system, travel agencies can apply for domain names in real time, deploy websites in real time, browse in real time, adjust the structure in real time, modify templates, manage columns, publish content, manage files, monitor status, and choose customizable services such as online communication and forums. Even computer users or multi-level organizations can quickly complete the self-service application, establishment and maintenance of websites online.

on-line system

Online business model of tourism enterprises and consumers. E-commerce has advanced and complete online shopping function and powerful background management function. Merchants can quickly build an online business platform with personalized storefront, interactive sales, commodity management, sales statistics, order tracking, member management, vendor management, strategy management and online payment. Can meet the promotion and sales of a variety of tourism products.

Enterprise mail system

It is an electronic post office system used independently by tourism enterprises. When you need to manage all your mailboxes in a unified way, such as sending and receiving, centralized backup, etc. , you can consider setting up an electronic post office. You can divide the space at will and assign multiple mailboxes to employees. Customers who use "Group Mailbox" do not need to purchase additional hardware or software, nor do they need to be equipped with senior system administrators. All application services are supported by the cluster management department.

Travel agency information release system

It mainly completes the product information release of travel agency members, so as to provide information for other fellow members, hotel members and the public and improve service quality and efficiency. The information of travel agencies mainly includes the release of tourist routes, the quotation of ground-based tourist routes and the quotation of ground-based individual services. In order to provide passengers with more economical and convenient ground connection information, the ground connection information is specially separated to provide information of a single ground connection service.

Hotel information publishing system

Hotel information system is a module to introduce hotel service information, service quotation and service characteristics for tourists and tour groups, which is mainly divided into three aspects: hotel information release, hotel information maintenance and hotel information retrieval.

Message publishing system

An important channel for the release of product/supply and demand information, which directly pushes the information to members' mailboxes. In various products/supply and demand information released every week, selected parts are packaged and processed into weekly electronic publications.

Third, the program features

Unified customer portal system

Composite system operating platform

Architecture design of multi-station cooperation

Flexible agent service system

Unified multi-level user management

Flexible role control

Strong security mechanism

Centralized system management

Powerful background support system

The solution of hotel reservation system in tourism industry is that tourism enterprises promote and support all-round business for national and transnational users, agents, distribution points and salesmen, which can quickly realize flexible and unified management of members, membership cards, hotel listings, ticketing, prices, discounts, expenses and sales policies.

Functions include: customer or member information management, transaction information management, membership card issuance management, consumption points management, complaints and feedback, current settlement, performance rewards and punishments, fax integration, SMS integration, etc. To meet the needs of enterprise sales automation, customer asset management and sales opportunities.