Traditional Culture Encyclopedia - Tourist attractions - Matters needing attention in reporting to the group
Matters needing attention in reporting to the group
Matters needing attention in signing up for tour groups. What are the main contents of the travel contract?
1, basic information of travel agencies and tourists;
2. Travel itinerary;
3. Minimum number of tour groups;
4, transportation, accommodation, catering and other tourism service arrangements and standards, including:
(1) Transportation service arrangement and its standards, including information such as designated vehicles, grades, departure time, and whether it is necessary to transfer.
(2) Accommodation service arrangements and standards shall specify the name, location and star rating of the hotel; If the hotel is not rated, directly indicate the name of the hotel, and do not use vague terms such as "quasi-four-star" and "four-star to be rated"; Non-star hotels should indicate whether there are air conditioning, hot water, independent toilets and other related service facilities.
(3) Dining (breakfast and dinner) service arrangement and standard shall specify the number, place and standard of dining. Dining standards should be clear and specific, such as "20 yuan per capita" and "12 dishes with one soup per table".
5, sightseeing, entertainment and other specific content and time, mainly including:
(1) The specific contents and time of the tour items arranged by the travel agency shall be clear, including the names of the scenic spots and the tour items, and the minimum stay time of the scenic spots;
(two) the tourist items and prices that tourists need to pay separately;
(three) the number of shopping trips, the length of stay and the name of the shopping place arranged by the travel agency;
(four) the time, place and content of entertainment activities in the itinerary.
6. Schedule of free activities;
7. Travel expenses and the term and method of payment.
Travel expenses refer to the expenses paid by tourists to travel agencies for purchasing travel services. Travel expenses usually include:
(1) transportation expenses;
(2) Accommodation fee;
(3) meals (excluding drinks);
(4) The first ticket fee for scenic spots arranged by the travel agency;
(5) Other project expenses arranged in the itinerary;
(6) Tour guide service fees and other service fees of travel agencies (including destination pick-up travel agencies).
Travel expenses do not include:
(1) Personal travel insurance premium insured by tourists;
(2) The project that the contract requires tourists to pay separately;
(3) Expenses not agreed in the contract to be paid by the travel agency, including but not limited to expenses required for non-contractual activities outside the itinerary and expenses incurred during self-arranged activities;
(4) Personal expenses incurred by tourists during their travels include but are not limited to non-free food and beverage expenses on transportation, overweight baggage expenses, laundry expenses, telephone charges, drinks and drinks expenses during their stay, personal entertainment expenses, personal injury medical expenses, expenses and rewards for finding personal lost items, and compensation expenses caused by personal reasons.
8. Liability for breach of contract and dispute settlement methods
9. Other matters stipulated by laws and regulations and agreed by both parties.
Second, what should I pay attention to when signing a travel contract with a travel agency?
1. Does the travel agency have both a travel agency business license issued by the tourism administrative department and a business license issued by the industrial and commercial administrative department?
2. Review the business scope of travel agencies: domestic travel agencies may not engage in international tourism business; International travel agencies that have not obtained the qualification to engage in outbound tourism business of China citizens at their own expense shall not engage in outbound tourism business;
3. Whether the tour guide of the travel agency has professional qualification certificate and post qualification certificate;
4. Understand the travel service quality of travel agencies in recent years;
5. Are there any clauses in the travel contract that exempt the travel agency from responsibility, increase the tourists' obligations and exclude the tourists' main rights?
Tourists should pay attention to the following items when signing a travel contract:
1, contract entity
2. Tourist routes and charging standards;
3, daily sightseeing spots, shopping places, hotels, housing standards and self-funded projects;
4. Mode and conditions of transportation;
5. insurance;
6. Liability for breach of contract.
Special reminder
Tourists should ask the travel agency for the team operation schedule in line with the contract before departure.
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