According to the provisions of the Measures for Handling Tourism Complaints, complaints will not be accepted for more than a few days after the end of the tourism contract.

According to the provisions of the Measures for Handling Tourism Complaints, if it is more than 90 days from the date of termination of the tourism contract, it will not be accepted.

According to Decree No.32 of the National Tourism Administration "Measures for Handling Tourist Complaints", the complaint acceptance instructions

Chapter III Acceptance

Article 8 A complainant may complain to the tourist complaint handling institution on the following matters:

(a) the tour operator violates the contract;

(2) The complainant's personal and property damage is caused by the responsibility of the tour operator;

(three) due to force majeure or accidents, the travel contract can not be fulfilled or can not be fully fulfilled, and the complainant and the respondent have disputes;

(four) other acts that damage the legitimate rights and interests of tourists.

Article 9 The following circumstances shall not be accepted:

(a) the people's court, arbitration institution, other administrative departments or social mediation institutions have accepted or handled it;

(2) The tourist complaint handling institution has dealt with it, and there is no new situation or new reason;

(three) does not belong to the scope of responsibility or jurisdiction of the tourism complaint handling institution;

(four) more than 90 days after the termination of the travel contract;

(five) does not meet the requirements stipulated in article tenth of these measures;

(six) other economic disputes outside the provisions of these measures.

In case of any of the circumstances specified in Item (3) of the preceding paragraph, the tourist complaint handling institution shall promptly inform the complainant to complain to the competent tourist complaint handling institution or the relevant administrative department.

Article 10 A tourist complaint shall meet the following conditions:

(1) The complainant has a direct interest in the complaint;

(2) Having a clear respondent, specific complaints, facts and reasons.

Eleventh travel complaints should generally be in written form, in duplicate, and specify the following items:

(a) the complainant's name, gender, nationality, mailing address, postal code, telephone number and date of complaint;

(2) The name and location of the respondent;

(three) the requirements, reasons and relevant factual basis of the complaint.

Twelfth complaints are relatively simple, the complainant can complain orally, recorded or registered by the tourism complaint handling agency, and inform the respondent; For complaints that do not meet the acceptance conditions, the tourism complaint handling institution may orally inform the complainant of the reasons for rejection, and record or register them.

Article 13 If a complainant entrusts an agent to carry out complaint activities, he shall submit a power of attorney to the tourism complaint handling institution, and specify the authorization authority.

Article 14 If there are more than four complainants who complain about the same respondent for the same reason, it is the same complaint.

* * * The complainant can choose 1 to 3 representatives to make a complaint. Representatives' participation in the complaint handling process of tourism complaint handling institutions is valid for all complainants, but the change, abandonment or reconciliation of representatives should be agreed by all complainants.

Fifteenth tourist complaint handling institutions shall make the following treatment within 5 working days after receiving the complaint:

(a) complaints in accordance with these measures shall be accepted;

(two) if the complaint is not in conformity with these measures, it shall be served on the complainant with the Notice of Non-acceptance of Tourism Complaints, informing him of the reasons for not accepting it;

(3) In accordance with the relevant laws and regulations and the provisions of these Measures, if this institution has no jurisdiction, it shall hand over the complaint materials to the competent tourism complaint handling institution or other relevant administrative departments in the form of the Notice of Transfer of Tourism Complaints or the Letter of Transfer of Tourism Complaints, and inform the complainant in writing.

Article 9, paragraph 4, clearly stipulates that a tour contract shall not be accepted if it is more than 90 days after its termination. Therefore, if you need to make a complaint, you must make a complaint within 90 days from the end of the travel contract.