What services should store clerks introduce when introducing and recommending travel routes to customers?

Introduce the general overview of the tourist destination, scenery and customs, introduce the hotel where you will stay, and the meeting time and location.

①Introduce the overview of the tourist destination. It briefly introduces the local climate conditions, population, historical evolution, administrative divisions, social life and cultural traditions, local products, city appearance, etc., so that tourists can understand the local area as soon as they set foot on this land. It is impossible for the local tour guide to give a clear and complete overview of the local area during the first guided tour, but the main content should be covered. The main content mentioned here should be the knowledge that tourists are most concerned about, most interested in, and most practical in their future travels. .

②Introduction to scenery and customs. The content of the explanation should be concise and concise, the language rhythm should be lively and clear, the sceneries should be selected appropriately, adapt to the situation, talk about people and scenery, and synchronize with tourists' viewing. You can also talk about the eating habits, climate and climate of the tourist destination. Local products from tourist destinations, etc. The importance of a tour guide along the way is to be flexible, while the tour guide should seize the opportunity and be responsive.

③Introduce the hotel. Tourists are very concerned about the hotel where they stay, because it is their "temporary home". It is necessary for the tour guide to give a general introduction to the hotel where they are staying in advance. The introduction of the hotel mainly includes: the name of the hotel, location, distance from the airport (station, terminal), star rating, size, main facilities and equipment and how to use them, check-in procedures and precautions.

④Gathering time and location. After the tour bus arrives at the hotel and before the guests get off the bus, the host should announce the itinerary for the day or the next day in front of all the tourists in the tour group, such as the wake-up time, meal time, location, gathering and departure time, location, itinerary and precautions wait. Tactfully remind everyone to gather on time, and appropriately remind everyone of relevant precautions, such as adding or removing clothes, bringing rain gear, sunshade, etc., and remind tourists to remember the license plate number and the tour guide’s mobile phone number.

A wonderful and successful tour guide along the way will give tourists a sense of trust and satisfaction, thereby establishing a good first impression of the tour guide in their minds. When tourists arrive for the first time, they are curious and fresh about the places they visit and everything they see along the way. They want to ask everything and want to know everything. The tour guide should seize the opportunity and choose the most interesting and interesting places for tourists.

The things that are most urgent to know are introduced to satisfy tourists' curiosity and thirst for knowledge.