Can travel disputes be complained locally?

Legal subjectivity:

In the future, tourists in five cities: Beijing, Tianjin, Chengde, Tangshan, and Qinhuangdao will be able to enjoy "barrier-free tourism" - disputes over the quality of tourism services in other places In this case, you can seek help directly from the local tourism quality supervision department. The five cities will serve as a unified tourist destination and establish a tourism quality supervision system. At the same time, they will also strengthen communication with relevant local departments through the tourism quality supervision department to truly establish a "green channel" for regional tourism. For example, a regional cross-city major tourism complaint handling and joint law enforcement inspection mechanism should be established to break the limitation that tourism complaints must be submitted to the Quality Supervision Office where the tour group is located. In this way, when tourists encounter disputes over the quality of tourism services in other places, they can seek help from the local tourism quality supervision department. A direct channel for case transfer has been established, and any case can be transferred directly between the five cities. The tourism quality supervision departments of various cities will also conduct joint inspections of regional tourism markets. The five tourism quality supervision offices will also establish a supervision network covering the tourism markets of the five cities. Establish an information sharing and exchange platform to publicize untrustworthy travel agencies and tour guides. Legal objectivity:

When you unfortunately encounter a travel dispute, you can complain to the travel complaint handling agency where the travel agency is located. Article 8 of the "Measures for Handling Tourism Complaints" (National Tourism Administration Order No. 32), which came into effect on July 1, 2010, stipulates that complainants may complain to the tourism complaint handling agency regarding the following matters: (1) If they believe that the tourism operator Violation of the contract; (2) The complainant's personal and property damage is caused by the travel operator's responsibility; (3) The travel contract cannot be performed or cannot be fully performed due to force majeure or accidents, and a dispute arises between the complainant and the respondent ; (4) Other violations of the legitimate rights and interests of tourists. Article 9 of the Measures stipulates that the following situations will not be accepted: (1) The people's court, arbitration institution, other administrative departments or social mediation institutions have already accepted or handled it; (2) The tourism complaint handling agency has already handled it, and there are no new cases. circumstances or new reasons; (3) It does not fall within the scope of responsibilities or jurisdiction of the tourism complaint handling agency; (4) It exceeds 90 days from the end of the travel contract; (5) It does not meet the tourism complaint conditions stipulated in Article 10 of these Measures ; (6) Other economic disputes other than those specified in these Measures. If it falls under the circumstances specified in Item (3) of the preceding paragraph, the tourism complaint handling agency shall promptly notify the complainant to lodge a complaint with the tourism complaint handling agency or relevant administrative department with jurisdiction. According to the provisions of the above clauses, you may lodge a complaint with the tourism complaint handling agency in accordance with the law. The tourism complaint handling agency shall make a mediation result within 60 days from the date of accepting the tourism complaint. If mediation fails, or if the mediation agreement is not implemented after it takes effect, you can apply for arbitration to an arbitration institution or file a lawsuit with the People's Court in accordance with national laws and regulations.