Traditional Culture Encyclopedia - Tourist attractions - How does a tour guide lead an elderly group?

How does a tour guide lead an elderly group?

Tour groups for the elderly are generally organized by units and communities. There are also self-organized and voluntary tour groups. The characteristic of the elderly is that they are nostalgic and want to be respected. During the tourism activities, they hope that the tour guides will communicate more with them. What they fear most is loneliness. For this reason, when the tour guide leads the elderly tour group to visit, the tour guide should do a good job of explaining and introducing the elderly according to the characteristics of the elderly.

When a tour guide leads an elderly group on a tour, the first priority is safety. The work of tour guides and tour guides must highlight the word "stable". When explaining and introducing, the speed should be slow and the voice should be loud. The service attitude should be cordial, enthusiastic and thoughtful. It is true that you should walk without looking at the scenery, and look at the scenery without walking. They should also be reminded to pay attention to safety when going uphill or downhill or on slippery roads. The entire trip should be arranged in a relaxed manner, with moderate work and rest. After visiting a scenic spot, they should be given some free time (including going to the bathroom). In the explanation skills of tour guide services, we should use more implicit and humorous methods (as well as borrowing stories and combining virtual and real methods, etc.) to make the elderly "have fun while traveling, and have fun while traveling". At the same time, the tour guide's explanation should be vivid and emotional, so that they can have a good impression of "a trip that will be unforgettable for a lifetime".