Traditional Culture Encyclopedia - Tourist attractions - What should we do if the tour guide forces us to shop?
What should we do if the tour guide forces us to shop?
It is wrong for tour guides to force us to shop. We should actively stop tour guides from forcing us to shop. Most of the time, we communicate well and negotiate solutions
If tour guides force tourists to For consumption and shopping, tourists can first negotiate with the travel agency to which the tour guide belongs. If the solution cannot be solved through negotiation, you can apply for mediation to the consumer association, the tourism complaint acceptance agency or the relevant mediation organization; after the tourist complains, the consumer association, the tourism complaint acceptance agency and the relevant mediation organization will, on the basis of the voluntariness of both parties, handle the situation between the tourist and the tourist in accordance with the law. Mediation of disputes between tourism operators.
Legal Basis
Article 41 of the "Tourism Law"
When engaging in business activities, tour guides and team leaders shall wear tour guide certificates, abide by professional ethics, and respect tourism Tourists' customs, habits and religious beliefs should be informed and explained to tourists about the norms of civilized tourism behavior, guide tourists to travel in a healthy and civilized way, and discourage tourists from behaviors that violate social ethics.
Tour guides and team leaders shall strictly implement the travel itinerary and shall not change the travel itinerary or suspend service activities without authorization, shall not ask for tips from tourists, and shall not induce, deceive, force or force tourists in disguised form to make purchases or participate in activities for which additional payment is required. Tourism projects.
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