Traditional Culture Encyclopedia - Tourist attractions - What should I do if the tour guide forces tourists to shop?

What should I do if the tour guide forces tourists to shop?

In recent years, there have been many cases where tour guides took tourists to some souvenir shops and gourmet restaurants for forced consumption when traveling. The tactics were bad, and there were even threats of force. The National Day holiday has begun again. What should you do if you are forced to go shopping by a tour guide during these days of traveling? Today, the editor of Hualv will popularize this knowledge to everyone.

Tourists who are forced to shop by tour guides can complain to the tourism administrative department or the industrial and commercial administrative department and request compensation from the travel agency. According to the law, if tourists are forced to shop, they will be ordered to make corrections by the tourism administrative department or the industrial and commercial administrative department, and travel agencies will be fined not less than 100,000 yuan but not more than 500,000 yuan, and tour guides will be fined not less than 10,000 yuan but not more than 50,000 yuan. , if the circumstances are serious, the travel agency business license, tour guide certificate, etc. may be revoked. In addition, the travel agency must pay 20% of the total travel expenses to the tourists as liquidated damages. Relevant laws may be referred to: Article 59 of the "Travel Agency Regulations" If a travel agency violates the provisions of these Regulations and falls under any of the following circumstances, the travel agency shall be ordered to make corrections by the tourism administrative department or the industrial and commercial administrative department, and a fine of not less than RMB 100,000 and RMB 500,000 shall be imposed on the travel agency. A fine of not more than RMB 50,000 shall be imposed; for tour guides and tour leaders, the tourism administrative department shall order them to make corrections and impose a fine of not less than RMB 10,000 but not more than RMB 50,000; if the circumstances are serious, the travel agency business license, tour guide certificate or tour leader certificate shall be revoked: 1) Refusing to perform the obligations stipulated in the travel contract;

(2) Changing the itinerary arranged in the travel contract except due to force majeure; (3) Deceiving or coercing tourists into shopping or participating in tours that require additional payment . Article 10 of the "Travel Agency Service Quality Compensation Standards" If a travel agency, tour guide or tour leader violates the contract between the travel agency and tourists and damages the legitimate rights and interests of tourists, the travel agency shall be liable for compensation according to the following standards:

(4) If tourists are forced or forced to shop in disguised form, a penalty of 20% of the total amount of the trip will be paid to the tourist each time.