Traditional Culture Encyclopedia - Tourist attractions - If there is an infectious disease in the tourist area of ??the group tour, can I cancel the group tour?
If there is an infectious disease in the tourist area of ??the group tour, can I cancel the group tour?
Refund and Cancellation Policy for Surrounding Tourist Routes
1. When tourists sign up and cancel the group seven days or more in advance, the travel agency will deduct business loss fees (including air, train and ship refund fees) according to the following standards , check-out loss fee, etc. (the same below) and liquidated damages:
More than 7 days before departure, 10% of the total tour fee will be deducted; 6-4 days before departure, 10% of the total tour fee will be deducted 20% of the total tour fee;
3-1 days before departure, 50% of the total tour fee will be deducted;
On the day of departure, 80% of the total tour fee will be deducted.
2. Due to force majeure factors after tourists register (force majeure refers to objective circumstances that cannot be foreseen, unavoidable and cannot be overcome, such as war, riots, strikes, earthquakes, floods, severe weather, etc. The same below) When the group is unable to make the trip, the travel agency shall not be liable for compensation, but shall refund the unincurred travel expenses to the tourists.
3. When the tourist registers, it is less than 7 days before the departure date. If the tourist requests to cancel the group after registration, the tourist shall pay liquidated damages based on the actual loss of the travel agency. Travel agencies should truthfully inform tourists of the expected actual loss when registering.
Refund and Cancellation Policy for Outbound Travel Routes
Processing Procedures for Tourists Requesting to Refund and Cancel the Itinerary after Registering 14 Days or More in Advance
1. A. If Party B requests to withdraw from the tour, Party B will deduct business loss fees and liquidated damages according to the following standards:
(1) If the tour departure date is not determined, the amount shall not exceed RMB 200.
(2) If the tour date has been determined:
More than 14 days before departure (including the 14th day, the same below), 30% of the total tour fee will be deducted;
13 to 7 days before departure, 60% of the total tour fee will be deducted;
6 to 1 day before departure, 80% of the total tour fee will be deducted;
On the day of departure, 60% of the total tour fee will be deducted The total fee is 9O%.
2. If Party A requests to change the tour date, Party B should try its best to arrange it, and the actual losses will be borne by Party A; if it cannot be arranged, Party A will handle it according to the situation of Party A’s withdrawal from the tour.
3. When the tourist registers, it is less than 14 days before the departure date. If the tourist requests to cancel the group after registration, the tourist shall pay liquidated damages based on the actual loss of the travel agency. Travel agencies should truthfully inform tourists of the expected actual loss when registering.
If the travel agency prevents the tourists from traveling on the agreed date due to its own reasons, it will pay liquidated damages to the tourists at the rate of 1% of the tour fee collected.
Special circumstances
When signing this contract, you can negotiate with the travel agency to separately agree on the standards for liability for breach of contract. For example: the overseas Maldives free package cannot be refunded or changed once confirmed by both parties, and the cancellation fee is non-refundable.
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