Travel agency damage compensation standards and standards

Travel agency damage compensation standards: If a tour guide violates the contract between the travel agency and tourists and damages the legitimate rights and interests of tourists, the travel agency should compensate tourists for travel damages. (1) If the tour guide changes the activity schedule without authorization, reducing or changing the visit items, the travel agency should refund the attraction tickets, tour guide service fees and compensate for the same amount of travel damages as liquidated damages; (2) The tour guide violates the agreement and adds meals, entertainment, medical care, etc. without authorization project, the travel agency bears all the tourists' expenses; (3) Violates the contract or itinerary plan and increases the number of shopping trips without authorization, and refunds 20% of the tourist's shopping price as travel damage compensation each time; (4) The tour guide arranges for tourists to go to non-local places without authorization If the goods purchased are counterfeit and shoddy when shopping at a store designated by the tourism department, the travel agency shall compensate the traveler for all losses; (5) if the tour guide sells goods privately, the travel agency shall refund the full purchase price to the tourist; (6) if the tour guide asks for a tip, the travel agency shall Compensation for travel damages is twice the amount of tips required; (7) The tour guide leaves the tour group without authorization during the tour, leaving the tourists unaccountable. The travel agency should bear the direct expenses such as food and accommodation expenses incurred by the tourists during their stay. And compensate for 30% of the total travel expenses as liquidated damages; (8) If the transportation arranged by the travel agency is lower than the grade agreed in the contract due to transportation department reasons, the travel agency will refund the difference between the transportation fees paid by the tourists and the actual expenses, and compensate 20% of the difference as liquidated damages for tourism damages; (9) If the tourist attractions arranged by the travel agency cannot be visited due to reasons at the tourist destinations, the travel agency must return the tickets to the tourist destinations and compensate for the tour guide fee and 20% of the refunded fees as liquidated damages for tourism damages. (10) If the hotel arranged by the travel agency is lower than the level agreed in the contract due to reasons, the travel agency must refund the difference between the room rate paid by the tourists and the actual room rate, and compensate for 20% of the tourism damages as liquidated damages.

Article 38 of "Sichuan Province Tourism Regulations"