Traditional Culture Encyclopedia - Tourist attractions - Why has Ctrip been recruiting customer service?

Why has Ctrip been recruiting customer service?

The reasons are as follows:

1. Business expansion: Ctrip is the largest online travel service provider in China, with a wide business coverage. In order to meet the expanding business needs, it is necessary to recruit more customer service personnel to handle the increasing customer consultation and service needs.

2. Improvement of customer service quality: Ctrip attaches great importance to customer experience and satisfaction. By recruiting more customer service personnel, it can increase interaction with customers and provide faster, more accurate and more thoughtful services to enhance customer satisfaction and loyalty.