How to make the new tour guide look like the old tour guide and how to make the old tour guide become a travel expert?

I want to be an excellent tour guide who is familiar with astronomy and geography.

How to acquire relevant knowledge?

Every time I travel abroad, I go to an unfamiliar scenic spot. Most people just skim through it and don't see anything special.

At this time, if you suddenly meet a tour guide, you will find that ordinary things are hidden in the doorway, and with the funny stories told by the tour guide, the unique charm of a local customs can be conveyed to the tourists' minds without hindrance.

"It's so interesting and admirable."

This is the highest evaluation of the tour guide.

So how does the new tour guide look like the old tour guide, and how does the old tour guide become a travel expert?

1. First of all, learn what the tour guide said by heart.

If you are a' small fresh meat' who has just passed the tour guide certificate, you will go out with a tour group after a while. You must be anxious at this time.

With the idea that you don't want to be regarded as a novice by tourists, for the dignity of being a tour guide, you will definitely collect the tour guide words of the scenic spots you want to visit at the first time.

Don't hesitate to recite it at once, no matter how thick it is, until you know it like the back of your hand, you can read it in your dreams. When you stand in front of tourists, you will find:

Huh? It's over so soon, and I still have a lot to say.

This is the psychological process of every new tour guide.

In the process of guiding guests, you often don't have so much time to say all the things you recite word by word.

So try to simplify the tour guide words you recite, use your favorite colloquial words, concentrate the key points of scenic spots, and make this tour guide word really become your own tour guide word.

Finally, you will find thousands of Qian Qian tour guide words waiting for you to recite ... 2. Watch documentaries and related books.

Sometimes I feel that the tour guide words I get will be boring, and only a few allusions are dry. What should I do? I can't watch it anymore.

If you read in an orderly way, no tourists will find it interesting, because even you are really bored.

So try to search for relevant documentaries. Watching videos will make your memory deeper and your interest will be greatly enhanced.

For example, China on the Tip of the Tongue, talking about some local delicacies, will definitely make most foodies praise you.

There are many interesting books specially written for tour guides in the market, except for the qualification examination for tour guides.

If you lead a group, you are fighting! Douban score reached 7.0.

Some netizens commented that this book is really written for new tour guides. The contents in it are some essence posts of the guide forum many years ago, and many things are relatively basic and practical. Although the quality residuals are uneven, fortunately, the comments edited later played a finishing touch.

3. Official websites of scenic spots

Many scenic spots have their own official website, which will be updated regularly.

This may be more accurate, more real-time and more comprehensive than the guide words you don't know when to write.

Don't miss this important information source!

Step 4 communicate with your comrades-in-arms

The nature of tour guides' work determines that tour guides generally work alone, and it is impossible for a group of tour guides to lead a group together, so this tests the emergency handling ability of tour guides in the face of emergencies.

But you have a well-informed driver around you, and the driver and the tour guide are inseparable partners. Dealing with this seemingly difficult' partner' will really help you!

Don't refuse to participate in tour guide-related parties and trainings. Talk to Kan Kan, an experienced old tour guide. By communicating with them, you will quickly understand your own shortcomings and form your own cognitive judgment on the tour guide profession.

Go over there and talk to them!

5. Pay attention to news and online articles

If you want to be a' golden tour guide' who will always lead the trend, you must not forget to pay attention to the news every day except the most basic tour guide words.

Reading the news in mobile phone software in your spare time can also enrich your knowledge reserve. Using some hot events and online hot words will have extraordinary effects when the atmosphere is active.

If you think these news are too scattered, the quality is not high, and you don't leave much impression after reading them every day, you can choose to go to some websites with higher information quality at first, such as Tiger Sniff, Douban and Zhihu.

Choose the topic you want to pay attention to, listen to the opinions of the representative groups, and you will also form your own views on one thing.

6. Join the team and pay attention to the problems of tourists.

Some efforts should be made in theory. In practice, as a tour guide, the most important job is to take the tour group, and the most important thing is the opinions of tourists.

Their opinions are the most important to you.

Because when you explain, you may feel that your explanation is in place, but as a listener, tourists should be concerned about whether they have a good understanding and how they react to your words.

They will ask all kinds of questions, some of which make you laugh and cry, but there are always questions you can't answer.

So what if you can't answer?

To be honest, a tour guide is not an omniscient god. No tourist will look down on you because you can't answer a small question.

But try to find the answer to the question. After all, the Internet is so developed and tourists are lazy. You can't be lazy

Step 7 be curious

What is the most important thing to be an excellent tour guide who knows astronomy and geography?

Curiosity.

A curious guide is not necessarily a good guide, but a good guide must be a curious guide.

With infinite curiosity about the surrounding things, take the initiative to embrace fresh information, consult modestly, and explain enthusiastically.

All this will eventually make you the wonderful tour guide you want to be.

skill

* Common sense in the workplace:

Always respect travel agencies and bosses. Even if he did "know", he gave you a job. If you are really wronged, you can leave.

* Travel agencies are more important than guests.

Don't say silly things like "I'm fine with my guests". First, it's faster for guests to turn their faces than turn pages, and the travel agency will at least give you some face. Secondly, the guest only gives you a rice bowl once, and the travel agency gives you a lot of meals.

* Don't fantasize about being friends with managers and bosses.

They are very busy and their circles are different. They gave you a smile just out of courtesy. Don't flatter yourself. Occasionally emotional communication is ok, but don't use inappropriate means. One is that the boss will be embarrassed, and the other is that you will be resisted by others. Speak with real skill!

Of course, this is just the way for most tour guides to develop. If you are really ambitious, capable and hard-working, then develop by leaps and bounds. Many seniors can't help but give you a chance and give you a push. In any case, always remember to be modest and prudent, respect the old and love the young, and carefully use the double-edged sword of "personality" to create the best professional environment for yourself.

The road is coming out, come on!